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Gordon Food Service IT Business Analyst in Wyoming, Michigan

div div div As a member of the Supply Chain Procurement and Logistics team you will be part of a talented and experienced group responsible for developing, testing, enhancing, and supporting a suite of world class software solutions.and#160; This role will focus on SAP features (Purchase Order, Non-Stock Ordering) and Oracle Transportation Manager (OTM) in addition to integrated, cloud-based custom solutions that provide Product Recall, Non-Stock Fulfillment and EDI capabilities for our business.The key to success in this role is a complement of technical skills, focus on quality, a desire to exceed customer expectations, knowledge of Agile principles, and an ability to manage change.and#160; This role is expected to collaborate with Product Owners, Application Architects, Software Developers, and Quality Control in order to provide the right solutions that brings our customers the most value.Under normal circumstances, working onsite from the Grand Rapids Home Office is preferred, but not required.and#160; Work from home arrangements will be considered. The Business Analyst is an essential role in the development of software applicationand#160;solutions used by the business community.and#160; The Business Analyst works closely withand#160;business users to understand the processes and requirements that a technology solution willand#160;enable and then translates those into artifacts that are used by application development teams to create and deliver a solution.and#160; The Business Analyst engages in projects of all sizes from a small domain-specific project to a large enterprise project spanning multiple domains.Essential Functions:ulliElicit requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, task and workflow analysis./liliCritically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs./liliProactively communicate and collaborate with customers (external and internal) to analyze information needs and functional requirements and deliver artifacts (e.g. Business Requirements, Use Cases, GUI designs, etc.) as needed./liliSuccessfully engage in multiple large initiatives simultaneously./liliMentor less-experienced business analysts./liliOccasionally serve as the project team leader./liliWork independently with users to define concepts while also in collaboration with project managers and project team leaders./liliDrive and challenge business users on their assumptions of how they will successfully execute their plans./liliCreate functional test cases./liliFacilitate user acceptance testing./liliStrong analytical skills required, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements./liliExcellent verbal and written communication skills and the ability to interact professionally with a diverse group of executives, managers, and subject matter experts./liliServe as a conduit between the customer community (internal and external customers) and the software development team through which requirements flow./liliDevelop requirements specifications according to standard templates, using natural language./liliCollaborate with developers and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs./lilig

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