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Exotic Automation & Supply Repair & Installation Job Coordinator in Wixom, Michigan

We are Exotic! Your ISO Certified Supply Partner.

For over 50 years, Exotic Automation & Supply has prided itself on being problem solvers with one goal in mind: to improve customer productivity and profitability.

Exotic Automation & Supply is an Industrial Supplier and Manufacturer. We serve virtually every industrial sector where automation, motion control, material handling, gasket and sealing solutions are required.

Exotic Automation and Supply is currently looking for a Repair & Installation Job Coordinator to join the team in a full-time capacity at our New Hudson, MI location.

This position will support our mobile hydraulic service and pipe installation group. Candidate must have excellent communication skills with both external customers and internal departments. Ability to shift focus at a moment?s notice and learn quickly is a must.

Essential Responsibilities:

  • Manages customer calls for the department and assigns technicians based on location and availability.

  • Assists with all aspects of creating and processing an order, including quoting mobile services, entering orders, and order follow up/expediting.

  • Generates parts lists and labor requirements from blueprints for pipe installation work.

  • Responsible for replenishing supplies for technicians.

  • Troubleshoots, resolves, and follows up on orders ensuring on-time and budget targets are met.

  • Resolution of related job order discrepancies.

  • Develops effective scheduling processes for jobs and labor, ensuring product and supplies are available at time of installation.

  • Generates necessary reports for critical decision-making purposes.

  • Accounting interfacing (resolve invoice rejections, non-payment on orders, etc.).

  • Takes ownership and improves department processes and procedures.

Knowledge, Skills and Abilities Required:

  • High School Diploma (required).

  • Previous work experience (job shop, construction, job management environment preferred).

  • Proficient in MS Office and Business Systems (required).

  • Demonstrated problem-solving capabilities.

  • Ability to work overtime when necessary with appropriate notice.

  • Organizational skills required to prioritize, plan and coordinate work activities and resources in area of responsibility.

  • Interpersonal skills necessary to effectively communicate with associates, customers, business partners and management team. Demonstrated teamwork approach with superiors, peers and subordinates utilizing skills in oral communication, active listening, written and oral directions and cooperating with and assisting others when needed.

Qualified candidates expressing interest in this position must electronically submit credentials, with salary history, on our website: www.exoticautomation.comSelect Position ID: 070JOBCOOR0820Phone calls and walk-ins will not be acceptedEEO/AA Employer