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Apex Systems, Inc Sr. System Support Technician - Palmetto GBA in West Ishpeming, Michigan

h3 class="job-company"Description/h3div id="description" align="center"Apex Systems, Americarsquo;s second largest technical staffing firm, has an opportunity for a align="center"Sr. System Support Technician align="center"in Columbia SC. align="center"CANDIDATES MUST BE US CITIZENS.Location: Columbia, SCContractors may onboard and start remotely amid COVID-19. The Hiring Manager advised he will review based on performance and need on a case by case basis if contractor will need to come on-site after COVID-19 work from home is lifted. He will look at remote workers then.Position Summary:Works as part of a team to support and analyze production system problems and recommend workable solutions.Required Work Experience/Skills Abilities:ulli1 year of technical experience with systems analysis, design, and/or of programming experience or other job related IT experience or successful completion of BCBS Entry Level Training Program./liliComprehensive knowledge of relevant operating systems especially Windows, middleware technologies like Application Servers, programming languages, and their usage in the company./liliIn-depth understanding of the requirements for maintaining production systems and the effects of program changes./liliComprehensive understanding of applications/development, quality assurance and integration methodologies, concepts and facilities in a middleware, Application Servers and/or PC/LAN environment./liliExcellent communication and interpersonal skills./liliExcellent customer service skills/liliAbility to work well under pressure and as part of a team./liliAbility to pay attention to detail./liliExperience supporting Claims Processing Applications/liliFamiliarity with standard office equipment./liliExperience running Crystal Reports./liliExperience responding to Audit queries and providing Audit data/li/ulPreferred Work Experience/Skills Abilities:ulliWindows .NET experience to manage application deployments and support related Production Issues./liliAbility to troubleshoot production issues for Web Applications and provide support./liliKnowledge Understanding of DevOps Tools like Microsoft TFS, GitHub, Jenkins, Artifactory o Experience deploying windows and .Net based Applications to Application Servers./liliAbility to work in a collaborative DevOps and Agile culture./li/ulJob Description:30% Perform system support, configurations, scheduling and/or tuning/modification of application products. Make recommendations for technology solutions.30% Provide basic technical support for system performance concerns. Report abnormal results/issues from production processing. Consult with senior peers on non-complex projects.20% Assist in system performance monitoring and capacity. May also assist with system analysis activities.10% Participate in work sessions and walkthroughs for implementations, releases, data conversion projects and/or disaster recovery exercises.10% Complete administrative tasks such as spreadsheets, logs, management tools checklists and maintaining quality/department documents.EEO EmployerApex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), a