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Wayne RESA Part-time Technician - Field Services in Wayne, Michigan

Part-time Technician - Field ServicesInternal/ExternalBROAD FUNCTION:Assist with support of district technology.DUTIES RESPONSIBILITIES:ulliAssist with desktop, AV, and voice over internet protocol phone equipment and provide technical support for use of that equipment/liliAssist with technical manuals and documentation/liliParticipate in discussions regarding network infrastructure and security/liliAssist with inventory of district equipment/liliAssist with project management software (JIRA)for tracking of service requests, inventory and tracking of LAN equipment/liliAssist with the LAN/AV and desktop support knowledge base in JIRA./liliPerform other duties as assigned/li/ul QUALIFICATIONS: EducationulliHigh School diploma or equivalent required/liliCourse work in information technology or computer science preferred/li/ulSpecial Skills and TrainingulliExperience with desktop, AV, and voice over internet protocol phone equipment support preferred/liliDemonstrated ability to collaborate with other staff/liliTroubleshooting and problem-solving skills/liliAbility to work independently with minimal supervision/liliSelf-starter/liliEagerness to learn and expand knowledge base/liliAccess to personal transportation to travel to district site(s)/liliAbility to commit up to 20 hours of work onndash;site or at local constituent districts/li/ul**This position will require travel to Wayne RESA and to local constituent districts within Wayne County**Compensation:Part-time (up to 20 hours per week) - Hourly Rate - $14.00 per hourulliMembership in the Michigan Public Schools Employee Retirement System a href="http://www.michigan.gov/ors" data-cke-saved-href="http://www.michigan.gov/ors"www.michigan.gov/ors/a/li/ulApplication Process and Timeline: Internal and external applicants must complete and submit an online application at a href="http://www.applitrack.com/resa/OnlineApp/default.aspx" data-cke-saved-href="http://www.applitrack.com/resa/OnlineApp/default.aspx"span style="color: #0066cc;"http://www.applitrack.com/resa/OnlineApp/default.aspx/span/a (Job ID #16863) by 3:00 p.m., Thursday, August 13, 2020in order to be considered.Wayne County Regional Educational Service Agency (Wayne RESA) provides leadership and services to the 33 local school districts and 99 Public School Academies (PSAs) that educate almost 275,000 students. Wayne RESA is committed to the process of continuous improvement through service, leadership, collaboration, and excellence, and is a goals-driven organization that empowers staff to maximize resources to support student achievement.WE ARE