Kforce Warranty Cost Recovery Lead in Warren, Michigan

Kforce's Metro Detroit automotive client is looking for a Warranty Cost Recovery Lead for a long-term, renewable contract position in Warren, Michigan (MI).Summary:Work involves functioning as lead role in facilitating warranty cost recovery for parts sourced under Ordinary Warranty Terms (OWT). They will be primarily responsible for execution of all elements related to OWT. Considerable initiative, attention to detail and organization is required. Independent judgment is required with some direction from the supervisor.Essential Functions:

  • Function as liaison between Engineering, Supplier Quality, Purchasing and Manufacturing to drive a firm company position for supplier allocation of warranty costs in order to execute cost recovery from Suppliers utilizing the Partlink system

  • Lead cross functional activities with Engineering and QRD teams to review warranty return parts and part data to facilitate final sample dispositions

  • Execute Pareto analysis of warranty data for greatest cost recovery opportunities

  • Resolve disputes related to recovery groups, technical factors, and billing statements

  • Support warranty claim Transaction Maintenance activities within Partlink as required

  • Track and communicate status of cost recovery results

  • Help to remove roadblocks and escalate as needed

  • Maintain required documentation

  • Bachelor's degree - Engineering degree preferred

  • Strong drive for results and individual motivation

  • Ability to work in Excel to analyze cost and claims data

  • Excellent interpersonal skills to lead teams to consensus when needed

  • Negotiation skills

  • High level of analytical ability where problems can be somewhat complex

  • Ability to work in ambiguous situations

  • Excellent oral & written communication skills

  • Excellent interpersonal skills to lead teams to consensus when needed

  • Ability to put PowerPoint presentation together

  • Ability to work independently and solve problems


  • Experience in Quality, Supplier Quality, Finance, Purchasing or Engineering

  • Knowledge of Purchasing/Engineering/QRD processes

  • Knowledge of manufacturing and assembly plant processes

  • Ability to understand & interpret warranty data

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.Compensation Type:HoursMinimum Compensation:29.00Maximum Compensation:29.00