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Kforce Customer Literature Technical Writer in Warren, Michigan

Kforce has a client in search of a Customer Literature Technical Writer in Warren, MI.Key Tasks:

  • Develop, author, and proofread customer literature (owner's manual) information according to the company's global writing style guidelines

  • Author and manage customer literature content in the company's content management system

  • Research vehicle content for current and future model year vehicles using any and all available information, including program plan books and standard and optional content lists, Engineering Change Requests and Decision Notices (CR/DNs), validation vehicles, and engineering meetings

  • Accurately update customer literature to incorporate research findings as well as feedback from engineering, marketing, and customer literature team members

  • Perform on-vehicle validations to confirm correct vehicle content within the owner's manual and review validation findings with customer literature team members and engineering when necessary

  • Maintain documentation for changes and/or updates to customer literature text and ensure this information remains accessible to the company

  • Maintain records per Company Information Lifecycle Management (ILM) record retention policy and ensure this information remains accessible to the company

  • Complete all assigned work according to established production schedule and report any unresolved content-related concerns

  • Perform additional authoring, data coordination, composition, or other support tasks as needed

  • Follow all established departmental processes

  • Attend meetings as required

  • Technical authoring experience (3-5 years minimum) or equivalent experience

  • Proficient with use of MS Excel, MS Word, PowerPoint, and Arbortext Editor

  • Technical writing experience and strong command of the English language

  • Ability to multitask and manage multiple initiatives without direct supervision

  • Strong organizational skills and attention to detail

  • Strong time management skills and the ability to work in a production-based environment with adherence to strict delivery schedule timing

  • Ability to clearly communicate complex subject matter - both orally and written

  • Strong interpersonal skills and ability to work effectively and harmoniously with others

  • Ability to work efficiently and effectively in both virtual and in-person work environments

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.Compensation Type:Hours

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