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Randstad Call Center Representative Inbound in Warren, Michigan

Call Center Representative Inbound

job details:

  • location:Warren, MI

  • salary:$12.50 - $13.50 per hour

  • date posted:Monday, October 5, 2020

  • experience:Entry Level

  • job type:Temp to Perm

  • reference:S_874611

job description

Call Center Representative Inbound

Schedule, modify, and cancel reservations as requested with the highest degree of accuracy.

Answer calls from customers to learn about and address their needs and manage other issues with products or

services.

Perform logistics troubleshooting and confirm resolution with the customer, approaching each call with a one-

call resolution.

Responsibilities:

Strong communication skills

Great active listening skills

Exceptional interpersonal and rapport building skills

A patient and empathetic attitude

Working hours: 8:00 AM - 8:00 PM

Skills:

Ability to type 25 wpm or more and pass a Computer efficiently test

Technology Requirements: BYOD - Bring your Own Device

Computer Operating System Windows 8 and higher with Anti-Virus program

Able to connect Hard Wired direct to Router only. No Wifi or Hot Spot

Broadband download 10 + upload speeds 20

Headset will be required if you are chosen.

We do not supply the headsets for this position.

Having a 2nd Monitor is desired but not required or supplied

Education:

High School

Experience:

Entry Level

Qualifications:

Must live in the Following Counties

Wayne, Macomb and Oakland

Apply Online

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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