Michigan IT Jobs

Shared Services Specialist

*Remote Opportunity until Corporate Office reopens in Troy, MI

Looking for a FULL-TIME Specialist who can:

• Provide excellent customer service

• Prioritize orders

• Have productive time-management skills

• Maintain and document case notes

*Must be proficient in Microsoft Office Suite

Tasks Include (but not limited to):

• Acting as the main point of contact to process orders with corporate departments, third party vendors, suppliers and internal clients

• Responding to emails in the mailbox

• Ensuring service level agreements are met and client satisfaction levels are sustained

• Handle confidential information with sensitivity and discretion

Need to Know

Location : Troy, MI (Remote access until office re-opens / Equipment provided)

Pay Rate: $13.00 – Weekly Pay

Schedule: 40 Hours Monday-Friday (shifts vary with availability from 8 am – 8 pm). No Weekends!

Assignment Length: LONG TERM

The Requirements

• Analytical Ability (i.e.,research and resolve issues using data). Ability to apply logic and reasoning as appropriate

• Excellent ability to communicate effectively in a customer service setting, including verbal and written communication skills

• Knowledge of VMS technologies is helpful but not required

• Basic clerical skills with strong proficiency in Microsoft Word and Excel

• Minimum 1+ year relevant experience

• Ability to work independently as well as in a team

• Ability to understand and follow oral and written instructions

• Ability to work a flexible work schedule (variety of schedule start and end times)

Additional Benefits

• Pay raise after 1 year

• Bonus opportunity for qualifying hours

Please send your resume and inquiries to Suzy Springer:

suzs116@kellyservices.com

or call (248) 509-4166.

Why Kelly ® ?

The Managed Solutions practice within Kelly Outsourcing and Consulting Group (KellyOCG ® ) is one focus within the full array of Kelly Services® workforce solutions.

Kelly Services has transformed from the staffing industry pioneer to a leading workforce solutions provider. KellyOCG is the distinguished outsourcing and consulting segment of Kelly Services, known for applying a forward-looking approach that enables companies to make strategic workforce planning decisions that impact their business and competitive advantage.

The Managed Solutions practice area of KellyOCG is dedicated to partnering with clients to architect and implement solutions that put them in a position to meet their operational obligation to their organization and freedom to focus on their more strategic business needs.

AboutKelly Services ®

As a workforce advocate for over 70 years, we are proud to have a role in managing employment opportunities for more than one million workers around the globe. We employ 550,000 of these individuals directly with the remaining workers engaged through our talent supply chain network of supplier partners. Revenue in 2015 was $5.5 billion. Visit kellyservices.com and connect with us on Facebook (https://www.facebook.com/kellyservices) , LinkedIn (http://www.linkedin.com/company/kellyservices) and Twitter (https://twitter.com/kellyservices) .

Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females, Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is committed to employing a diverse workforce. Equal Employment Opportunity is The Law. (https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm)