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Humana Senior Channel Development Professional- MarketPoint- WAH Nationwide in Troy, Michigan


The Senior Channel Development Professional develops key initiatives to drive Humana Pharmacy growth within the MarketPOINT partner channel. Collaborates closely with divisional business leaders and teams to create and develop effective and strategic market strategies. Identifies new business opportunities to increase overall Humana Pharmacy market share.


The Senior Channel Development Professional works cross functionally and with multiple departments across Humana and Humana Pharmacy Solutions to grow and execute key initiatives to support Humana Mail Order Pharmacy and Humana Specialty Pharmacy. This positions will work with our partners to develop business opportunities and key performance indicators to drive Humana Pharmacy growth within the MarketPOINT partner channel. They will collaborate closely with divisional business leaders and teams to create and develop effective and strategic market strategies. Identify new business opportunities to increase overall Humana Pharmacy market share, though data, and identifying key areas of improvement through trend and utilization analysis.


Duties & Responsibilities

  • Deliver annual growth goal of member referrals to Humana Pharmacy

  • Build relationships with Key Business (Channel) leaders within divisions

  • Identify and develop new partner referrals or partnerships to support incremental or new referral growth

  • Build, manage and deliver effective and actionable project strategies that support Growth Initiative Goals of delivering incremental, quality member Rx referrals to the RX Enrollment and Education Team

  • Utilize data/reporting and trends to best assess channel performance and ways to optimize performance within channels and divisions.

  • Reviewing establish processes to determine new ways to support current and new business partners, so we can drive better adoption of campaigns, enhancing business outcomes to grow referrals

  • Provide feedback and success measures to divisional leaders that allows them to track and react to the data and how outcomes can be improved.

Required Qualifications

  • Bachelor's Degree

  • Experience in healthcare Medicare Sales industry

  • 2 or more years of Medicare sales experience – internally or externally

  • Moderate to High level Experience in analyzing and interpreting financial trends, data and reports

  • Moderate to High Level experience on all Microsoft Office applications, including Word, PowerPoint, Excel and Access with emphasis Power point and excel

  • Ability to travel approximately 50% of the time

Role Desirables:

  • Lead and/or leadership experience within a healthcare operations and Medicare Retail sales.

  • Experience working with initiatives associated with MarketPOINT and Market Operations

  • Lean or other project improvement based certification

  • Master’s degree

  • Project Management Certification

Scheduled Weekly Hours


About Us

Mission: At Humana, our cultural foundation is aligned to helping members achieve their best health by delivering personalized, simplified, whole-person healthcare experiences. Recognizing healthcare needs continue to evolve for each person, for each family and for each community, Humana continuously creates innovative solutions and resources that help people live their healthiest lives on their terms –when and where they need it. Our employees are at the heart of making this happen and that’s why we are dedicated to building an organization of dynamic talent whose experience and passion center on putting the customer first.

Equal Opportunity Employer

It is our policy to recruit, hire, train, and promote people without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, disability, or veteran status, except where age, sex, or physical status is a bona fide occupational qualification. View the EEO is the Law poster.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact mailboxtasrecruit@humana.com for assistance.

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