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Techworld Language Solutions IT Support Specialist in Troy, Michigan

ABOUT YOUThe Information Technology (IT) Support Specialist will be responsible for maintaining our network infrastructure, as well as helping all others in the organization with IT related problems. Teamwork is key at Techworld, so the IT Support Specialist must be able to work with all members of the team -- supporting sales, accounting, translators,proofreaders, project management, and vendors. The position is a multifaceted one, requiring the ability to handle multiple tasks and deadlines.A DAY IN THE LIFEbull; Network Maintenance: Administer a Cisco ASA and maintain network stability.bull; Organization: Keep folders, paperwork, and all other documentation organized.bull; Problem-solving: Identify, analyze, resolve, and prevent problems as they arise.bull; Hardware Maintenance: Make timely repairs to machines.bull; Application Software Troubleshooting: Assist users with any issues that arise while working with standard software applications.bull; Server Administration: Administer all Techworld servers, including but not limited to Mail servers, File servers, and Backup servers.bull; Other: Other duties as assigned.