Oracle Food & Beverage - Consulting Implementation Senior Manager in Troy, Michigan

Responsible for supervising a team of Implementation Consultants and/or Consulting Implementation Managers, ensuring quality work at customer sites. Has a broad understanding of solutions, industry best practices, multiple business processes or industry technology products. Monitors Implementation Consultant and/or Consulting Implementation Managers activities and performance on projects. May serve as project advisor for more complex engagements

Performs varied and complex duties and tasks that need independent judgment, in order to implement Oracle products and technology to meet customer needs. Effectively consults with management of customer organizations. May participate in sales proposals in a pre-sales capacity. May assist with end-user training and take the establishment live on the system after everything has been configured and everyone is trained. Provides coaching, guidance and feedback to develop skills of team members. Typically leads both managers and Individual Contributors for a territory/region. Develops and executes strategic regional plans with guidance from the Area Manager or Director. Demonstrates multiple business processes expertise within one product family. Ensures that operational policies are followed and that business objectives are achieved by focusing on best practices and process improvements.

Four year degree preferred and 5 7 years of experience relevant to this position including 2 years implementation consulting experience preferred. Deep knowledge of Implementation Consultant role. Product or technical expertise relevant to area of focus. Effective written and verbal communication skills. Ability to relate to customers and understand their needs. Ability to build rapport with team members. Ability to travel as needed.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other characteristic protected by law.

Food & Beverage - Consulting Implementation Senior Manager

Responsible for supervising a team of POS ImplementationConsultants on a daily basis, ensuring quality work for customer sites. Has abroad understanding of solutions, industry best practices, multiple businessprocesses or industry technology products. Monitors Implementation Consultantactivities and performance on projects. May serve as project advisor formore complex engagements.

Performs varied and complex duties and tasksthat need independent judgment, in order to implement Oracle products andtechnology to meet customer needs. Effectively consults with management ofcustomer organizations. May participate in sales proposals in a pre-salescapacity. May assist with end-user training and take the establishment live onthe system after everything has been configured and everyone is trained.Provides coaching, guidance and feedback to develop skills of team members.Develops and executes strategic regional plans with guidance from the AreaManager or Director. Demonstrates multiple business processes expertise withinone product family. Ensures that operational policies are followed and thatbusiness objectives are achieved by focusing on best practices and processimprovements.

Primary function for this position is to lead ourimplementation support services team which, amongst other responsibilities,helps facilitate software recovery situations, provide installer supportservices and My Oracle Support (MOS) case management.

Therefore, experience with Oracle HospitalityPOS applications (Simphony 1x & 2x, RES 3700, 9700 and e7), hardware andstandard POS implementation practices are strongly desired.

Four year degree preferred and 5 7 years ofexperience relevant to this position including 2 years implementationconsulting experience preferred. Deep knowledge of Implementation Consultantrole. Product or technical expertise relevant to area of focus. Effectivewritten and verbal communication skills. Ability to relate to customers andunderstand their needs. Ability to build rapport with team members. Ability totravel as needed.

Job: *Consulting

Organization: *Oracle

Title: Food & Beverage - Consulting Implementation Senior Manager

Location: United States

Requisition ID: 18000XMV