Oracle Cloud Product Strategy/Customer Enablement(JoinOCI-PPM) in Troy, Michigan
Lead a team that acts as the central resource and driving force for the design, process, manufacturing, test, quality and marketing of product(s) as they move from conception to distribution. Organize interdepartmental activities ensuring completion of the project/product on schedule and within budget.
As a member of the product development division, you will analyze and integrate external customer specifications. Suggest and justify product directions and specifications. Specify, design and implement moderate changes to existing software architecture. Build new products and development tools. Build and execute unit tests and unit test plans. Review integration and regression test plans created by QA. Communicate with QA and porting engineering to discuss major changes to functionality.
Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization. Leading contributor individually and as a team member, providing direction and mentoring to others. BS or MS degree or equivalent experience relevant to functional area. 7 years of software engineering or related experience.
Oracle is an Affirmative Action-Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veterans status, age, or any other characteristic protected by law.
/At Oracle Cloud Infrastructure (OCI), we build the future of the cloud for Enterprises as a diverse team of fellow creators and inventors. We act with the speed and attitude of a start-up, with the scale and customer-focus of the leading enterprise software company in the world./
/Values are OCI’s foundation and how we deliver excellence. We strive for equity, inclusion, and respect for all. We are committed to the greater good in our products and our actions. We are constantly learning and taking opportunities to grow our careers and ourselves. We challenge each other to stretch beyond our past to build our future./
/You are the builder here. You will be part of a team of really smart, motivated, and diverse people and given the autonomy and support to do your best work. It is a dynamic and flexible workplace where you’ll belong and be encouraged./
Oracle's Cloud Infrastructure group in Seattle is looking for a “master storyteller” with a passion for achieving customer outcomes and knack for continuously improving the customer experience. You’ll love it here if you can make anything you talk about relevant and interesting, are passionate about creating great customer experiences, are willing to take risks moving quickly and learning, have very high expectations for yourself and others, thrive in bringing clarity in a dynamic continuously changing environment, and find meaning and pride in work well done.
We are making huge global investments to deliver the most open, secure, reliable and transformative IaaS platform to help our customers through their generational shift to the cloud. We are a fast-growing, fast moving engineering and product group focused on delivering Oracle’s next generation infrastructure-as-a-service platform. We are on a mission to deliver a massively scalable global infrastructure cloud platform that is a hallmark of innovation, reliability and efficiency. This platform delivers infinite, on-demand, globally scalable infrastructure capacity that they can use to deliver efficient, productive and compliant services to our customers.
Lead customer engagements in our Customer Experience and Customer Advisory Board programs
Be our lead evangelist, telling the Oracle IaaS story to our largest and most influential customers
Work with account teams to define desired outcomes and objectives, create customized customer experiences to exceed customer expectation
Take your learnings from face-to-face interactions with customers to drive these back into the engineering organization to drive meaningful improvement to OCI services
Work closely with OCI product management and engineering to support differentiated experiences for customers and prospects, including post engagement assessment and follow-up.
Passionately advocate for customers within the broader development organization, influencing strategy and roadmap based off your firsthand experience and representing the broader customer facing teams.
7 Years of relevant work experience in data center or IaaS sales/consulting.
3 Years of relevant work experience regularly presenting to CEO, CTO, Head of Engineering, Head of Operations level roles in across large Enterprise organizations
Executive presence and professional presentation skills to communicate with all levels of an organization, including C-suite audiences – both internal and external
Background in End-to-End Customer, interfacing between customer facing teams and product management/engineering to drive customer roadmap
Personal drive to provide the best-in-class customer service in a high-intensity environment.
Rock solid, large scale program management fundamentals to plan, assess, adjust & deliver.
Mixed experience working both in large complex organizations and start-up environments.
Strong problem solving and negotiation skills to earn trust and influence others
Detailed Description and Job Requirements
Your primary responsibility will be to facilitate face-to-face customer meetings in our Customer Experience Center and Customer Advisory Boards. In these roles you will ensure the customer understands the value proposition of Oracle Cloud Infrastructure. You will demonstrate a solid technical understanding of OCI strategy, service-level functionality and roadmaps. You will demonstrate the ability to connect the capabilities of OCI to the specific needs of the customer. You are at ease speaking technically with architects and speaking strategically with CIOs. You will initiate and foster relationships with other groups, especially the field sales and engineering resources you work with.
Job: *Product Development
Title: Cloud Product Strategy/Customer Enablement(JoinOCI-PPM)
Location: United States
Requisition ID: 20000NH6
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