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Munson Medical Center Sr Systems Administrator in Traverse City, Michigan

POSITION SUMMARY

A Senior System Engineer works under limited supervision and is responsible for the smooth operation of the corporate UNIX/Linux Operating system. Working under the guidance of Lead System’s Engineer and Technical Management is responsible for the proactive monitoring, performance, maintenance, and optimization of UNIX/Linux operating systems and related SAN. Maintenance may include performing system backups; provides guidance to vendors, analysts, and engineers in troubleshooting and restoring systems; creating automated system processes, operating system performance and disaster recovery procedures; and assists analysts, project leaders, and engineers with operating system issues. Individuals at this level have either the experience or the educational background to qualify them to perform tasks independently staff this level. Sr. system engineers may train junior System’s Engineer and give direction to system engineers.

QUALIFICATIONS/REQUIREMENTS:

  • Experience

  • Background in information systems required

  • Has experience in a complex multi-platform environment required

  • Education

  • Bachelor’s degree with two years of experience or equivalent experience (or the equivalent) in CIS, MIS, IS, Computer Science, Engineering or Business Administration with emphasis in information systems required

  • Technical Knowledge

  • Knowledge of operating UNIX/Linux required

  • Strong familiarity with command line interface on UNIX/Linux required

  • Ability to diagnose and solve moderate operating system issues required.

  • Knowledge of Microsoft Office required.

  • Knowledge of file system restoration procedures required

  • Knowledge of data structures and operating systems required.

  • Advanced Experience with Unix shell scripts technologies required.

  • Advanced Experience with PERL scripting desired.

  • Advanced Experience with IBM MQ Series desired.

  • Experience with IBM Websphere desired.

  • Understanding of operating system design, architecture, security & performance tuning preferred

  • Proficient in automation (shell scripting) and documentation

  • Miscellaneous

  • Ability to work independently required.

  • Experience writing technical documents required.

  • Ability to train entry level staff required

  • Ability to work with analysts, vendors, and others to troubleshoot and develop new documentation and processes required.

  • Must be comfortable in both self-managed and team driven tasks

  • Maintains excellent communication with the IT Manager on all tasks and projects.?

  • Provides emergency on-call support on a rotating schedule.

  • Able to work under pressure

ORGANIZATION:

Under the general supervision of a Manager but may receive advice and assistance from the Director of Information Systems, Lead System Engineer(s). A working relationship with all Information Systems staff must be maintained. A professional working relationship with staff from user departments, other regional healthcare facilities, and hardware vendors must be maintained. The senior system engineer is under the supervision of the on-call Manager whenever the Manager is unavailable. No managerial and supervisory responsibility.

AGE OF PATIENTS SERVED;

X No clinical contact with patients

COMMON TO ALL IS JOB DESCRIPTIONS REGARDLESS OF LEVEL:

  • Supports the Munson Medical Center mission statement.

  • Embraces and supports the Relationship Based Care philosophy of Munson Medical Center.

  • Safety is an individual’s responsibility. Know the physical requirements of the job and work within those guidelines. Perform job duties safely at all times, utilizing learned body mechanics and transferring / lifting techniques. Plan your actions to promote safety. Report any unsafe situation / equipment according to hospital procedure.

  • Contributes to the team orientation of the Information Systems and, as such, is responsible for proper communication with pertinent department members.

ESSENTIAL FUNCTIONS (Core 10 Key Descriptors):

Functional Knowledge

  • Knowledge of AIX/UNIX/HP operating system, utilities, file system, kernel, memory management, security, and devises as they relate to the Oracle database or Advanced understanding of MS Window OS as it relates to MS SQL functions.

  • Advanced shell script writing ability using PERL BSH, SH and KSH.

  • Strong ability to work independently to troubleshoot OS related problems

  • Ability to work effectively in a stressful environment.

  • Experience with Unix/Linux is a required.

  • Experience in Performance Tuning and Optimization (PTO), using native monitoring and troubleshooting tools.

  • Advanced experience with backups, restores and recovery of Volume groups, logical volumes, and file systems

  • Ability to use and configure High Availability (HA) software in a Disaster Recovery configuration.

  • Experience in implementing operational automation using scripts.

  • Experience working with Windows server, including Active Directory and proper disk configurations.

  • Strong communication and documentation skills.

  • Proven Ability to run medium projects using structured implementation methodology

Contributions and Achievements

  • Demonstrate an understanding of complexities

  • Demonstrate initiative and look for opportunities for improvement

  • Identifying, defining, and solving complex problems.

Business Knowledge

  • Recognize future opportunities for customers

  • Understand technical solutions and are able to work with the vendors to find solutions

  • Within your area of expertise, understanding the major business functions

  • In-depth knowledge of customers, their needs, and how Information Systems can assist with meeting those needs.

Coaching and Mentoring

  • Demonstrated ability to coach and provide coaching when asked or need is seen.

  • Understand the difference between coaching and mentoring

  • Encourage other employees outside of IS to work in new and innovative ways to provide better processes

Leadership

  • Have a general understanding of project management

  • Ability to recognize needs, propose new ideas, define scope, requirements, and timetables

  • Display confidence in tasks and projects

  • Leading small groups using defined methodology

Team

  • Ability to positively influence other team members

  • Ability to work with members with various technical expertise or knowledge of the business function

  • Understanding of diversity is important and you are able to build consensus

Communication Skills

  • Comfortable in front of large groups of IS members

  • Writing is clear, well-organized, and grammatically correct

  • Tailor a given message to multiple audiences

  • Can clearly articulate a point of view

Problem Solving Skills

  • Researches and analyzes complex business problems; provides recommendations to decision makers.

  • Normally focuses on one functional area (such as nursing or one department within IS.

Social Behaviors

  • Emulates the core values

  • Adjust quickly to new situations

  • Eager to learn more, develop existing skills, and understand others’ behaviors

Customer Service

  • Develops or assists in the development of redefinition of the SLA’s.

  • Understands the customers’ needs and provides a positive experience even if the need to go outside the norm is appropriate

  • Suggest new opportunities to improve customer service

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