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Emergent Holdings Senior Analyst -- Quality in Southfield, Michigan

THIS POSITION CAN BE LOCATED REMOTELY ACROSS THE U.S. SUMMARY: The Quality Senior Analyst is an analytical role responsible for HEDIS Operations project support and coordination of the development and implementation of programs and strategies to improve service to our customers. RESPONSIBILITIES/TASKS: * Coordinate reporting for client HEDIS MRR and supplemental data projects and prepare analysis for management and team. * Assists in the management and monitoring of HEDIS MRR and supplemental data projects by establishing project plans and objectives to ensure goal attainment within defined parameters. * Create and regularly provide reporting of supplemental data, MRR as well as other ad hoc reports for both internal and external clients. * Effectively support a broad range of HEDIS clients and products as well as participate in client meetings to provide status updates and feedback on data results. * Develops and improves workflows and business processes within area(s) to improve customer service, decrease operational costs, and improve overall quality. * Identifies and/or analyzes business problems and devise procedures for solutions to the problems. * Effectively leads projects in order to produce desired results. * Responsible for corporate communication of project results. * Recommends and assists with implementing standard policies and procedures. * Assures that corporate compliance is communicated, implemented, and monitored on an ongoing basis. * Participates in systems testing, develops procedures/controls, and provides recommendations for the ongoing improvement of the updated process. * Assists personnel (both internal and external) by answering questions, supplying information, and training. * Develops and maintains an effective working relationship with customers and internal business partners. * Participates in group or committee discussions. * Develops documentation, reports and presentations for all levels within the organization including executive leadership and clients. * Collaborates with Subject Matter Experts to develop accurate documents. * Completes ad hoc data requests as assigned. Responsible for identifying, collecting, analyzing, and maintaining data to evaluate issues that support prospective business decisions. * Coordinates projects and analysis for management and team. * Ensures complete, accurate and timely data for reporting purposes. * Researches, analyzes, identifies, and evaluates data from assigned problems and present recommendations for resolution. * Evaluate and analyze data to identify existing and potential trends and issues. This position description identifies the responsibilities and tasks typically associated with the performance of the position. Other relevant essential functions may be required. EMPLOYMENT QUALIFICATIONS: EDUCATION: Bachelor's degree in Business Administration, Economics, Mathematics, Statistics, Health Care or a related field is required. Continuous learning, as defined by the Company's learning philosophy, is required. Certified Analytics Professional (CAP) or Certified Professional in Healthcare Quality (CPHQ) is highly preferred and encouraged. EXPERIENCE: Two (2) to four (4) years experience in related field. Analyst experience required with proven experience in operational analysis, data analysis, and problem resolution type activities. SKILLS/KNOWLEDGE/ABILITIES (SKA) REQUIRED: * Knowledge of the HEDIS measure technical specifications is preferred. * Knowledge of hea