Michigan IT Jobs

Mobile michigan-jobbank Logo

Job Information

Emergent Holdings Expert Analyst, Client Delivery in Southfield, Michigan

This position can be located remotely across the U.S. SUMMARY: The Expert Analyst will serve as our client's single point of contact with the Quality/Stars team and is responsible for tracking and responding to all client requests, preparing and presenting materials, and compiling monthly reporting packages. Position requires extensive experience working with Excel and PowerPoint to develop client facing and executive level presentations that explain performance data, processes, and improvement initiatives. RESPONSIBILITIES/TASKS: * Develops documentation, reports and presentations for all levels within the organization including executive leadership. * Collaborates with Subject Matter Experts to develop accurate documents. * Completes ad hoc data requests as assigned. Responsible for identifying, collecting, analyzing, and maintaining data to evaluate issues that support prospective business decisions. * Coordinates projects and analysis for management and team. * Ensures complete, accurate and timely data for reporting purposes. * Researches, analyzes, identifies, and evaluates data from assigned problems to evaluate existing and potential trends and issues. * Possesses and maintains a comprehensive understanding and knowledge of business, products, programs (including provider data, networks, etc.), corporate organizational structure (including functional responsibilities), and research principles/methodologies. * Assists in the management and monitoring of multiple projects simultaneously by establishing project plans and objectives to ensure goal attainment within defined parameters. * Communicates results of analysis to management and clients via reportsresentations and assist management and clients in implementing programs that provide solutions. * Recommends and implements solutions to identified problems/root cause of issues. * Provides expertise and guidance to client as required. * Represents and participates in group or committee discussions. * Knowledge and experience with Medicare Advantage Stars and/or HEDIS data is a plus * Ability to manage multiple projects simultaneously by establishing project plans and objectives to ensure goal attainment within defined parameters This position description identifies the responsibilities and tasks typically associated with the performance of the position. Other relevant essential functions may be required. EMPLOYMENT QUALIFICATIONS: EDUCATION: Bachelor's degree in Business Administration, Economics, Health Care, Information Systems, Statistics or a related field. Master's degree preferred. Continuous learning, as defined by the Company's learning philosophy, is required. Certification or progress toward certification is highly preferred and encouraged. EXPERIENCE: Five (5) years of experience in a related field required to provide the necessary knowledge, skills, and abilities for the role. SKILLS/KNOWLEDGE/ABILITIES (SKA) REQUIRED: * Strong communication skills are required to understand, interpret, and communicate ideas. * Strong knowledge and use of existing software packages (PowerPoint, Excel, Word, etc.). * Strong analytical, organizational, planning, and problem solving skills. * Ability to effectively interface with employees at all levels. * Understand and apply statistical inference. * Other related skills and/or abilities may be required to perform this job. * Experience executing in a fast-paced environment with tight deadlines. * Administer and adhere to corporate and departmental policies, practice

DirectEmployers