G-TECH Services, Inc. Customer Support Specialist in Southfield, Michigan
Work together with Customer Support Team to manage the flow of communication and inquiries from our customer base utilizing our customer management software
Handle in-bound inquiries from customers, both via telephone and email
Provide first/second tier technical support (password resets, website help, etc)
Work with field sales team, billing and compliance departments as needed
Work with customer on-boarding team to balance flexible workloads
May include occasional after hours support
2 years of experience in a customer service function strongly preferred
Excellent communication and customer service skills, both written and oral
Highly organized and high attention to detail
Flexible, highly accountable, and effective under pressure in a fast-paced environment
Strong ability to work well in a team environment
Work hours are 9:00 AM to 6:00 PM or 10:00 AM to 7:00 PM.
G-TECH Services, Inc. is a leading certified recruitment and placement firm that specializes in providing highly skilled staff in technical fields such as engineering, IT, procurement, finance and accounting. We have well-established relationships with some of the most respected companies in the country and know our clients’ job requirements and corporate cultures. Once we understand your experience and career aspirations, we aim to connect you with the right opportunity.
At G-TECH, we embrace a personalized approach to professional staffing, recognizing the important link between employee and employer satisfaction. We work tirelessly to connect qualified job seekers with positions that align with their career goals, skillsets and personalities. Upon placement, we support our employees throughout the duration of their assignments, providing them with a direct point of contact who serves as a dedicated advocate and sounding board. As our employees can attest, this approach is consistently effective in bettering the contract employment experience.
At G-TECH, our mission is simple: we are dedicated to connecting great people with great places to work.
# of Openings 1
Recruiter Chris Mikoliczeak
Category Information Technology (IT)
Recruiter Email email@example.com
Job Location US-MI-Southfield