Wildfire Credit Union eServices Representative in Saginaw, Michigan

Wildfire Credit Union is looking for an E-Services Representative at its Saginawlocation. This position is responsible for ensuring a high level of focus and service andgrowing the member relationship through varied E-Channels including Online Banking,Mobile Banking, Bill Pay and website. The incumbent must have the ability to implementeffective eService practices to enhance the eService platform through operationalefficiencies, system reviews and updates, and product enhancements. In addition, thisposition assists with product training and staff support; and works with the E-Servicesdepartment to implement new technology, products and processes for e-Services. Qualifications Include: Education: High school graduate or equivalent with additional computer related coursework preferred.Knowledge: Intermediate knowledge of HTML, bootstrap and other frameworks, and CMS systems; knowledge of software applications including Photoshop, Camtasia, and Microsoft office; understanding of member products and services; and understanding of Credit Union operations and information needs.Experience: 1 – 3 years of related experience, preferable in a financial environment.Skills/Abilities: Well organized and attentive to detail; excellent communication and interpersonal skills; able to assist, train and work well with others; able to operate all related computer applications; demonstrates &#