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Kalamazoo Resa Technology Support Specialist in Portage, Michigan

Position Type:Part-time, Less than 30 hours per weekResponsibilities: align="justify"Provides remote and field service technology support to Lewis Cass ISD with a focus on excellent customer service. Through SW MiTechrsquo;s values of Collaboration, Communications, Innovation, Respect and Trustworthy, supports technology needs which includes Windows laptops, Chromebooks, iOS devices, audio visual (AV) systems, and various educational and productivity applications. The Technology Support Specialist will strive to provide the best learning environment and best office environment possible.Qualifications: align="justify"Associates degree or equivalent certification or work experience. Embraces and supports KRESA philosophies related to diversity, inclusiveness and anti-racism. Ability to interact effectively with individuals from a wide range of cultures. Ability to discuss cultural differences with colleagues and clients. Ability to assess onersquo;s own strengths and limitations or challenges and integrate this understanding into interpersonal interactions. align="justify"Preferred Skills: align="justify"Comp TIA A+ Certification with at least six months experience supporting Microsoft Windows computers and iOS devices. Ability to select and develop appropriate methods, skills and techniques attuned to people's cultural, multicultural or marginal experiences in their environments. Ability to effectively employ multicultural approaches in resolving problems.