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United Shore Internal Communications Specialist in Pontiac, Michigan

The Internal Marketing & Communication specialist will forecast, develop and implement marketing and communication strategies that support all Engagement initiatives.


  • Using the events calendar to forecast upcoming marketing needs

  • Scheduling meetings with Events/Uzone and Community to discuss upcoming Marketing requests

  • Creating content docs based on teams marketing needs

  • Creating tasks to start the Marketing process

  • Reviewing marketing assets

  • Ensuring all proper assets have been requested

  • Ensuring that all content aligns with overall communication strategy

  • Noting necessary edits and working with Marketing to update any changes

  • Continuously updating Marketing content documents to reflect final needs/asks

  • Downloading final assets into TMS folders

  • Working closely with Engagement Content Specialist to schedule out UZone news postings

  • Saving Marketing templates and making additional edits and updates to assets if needed using Adobe suite

  • Creating layouts/ maps to scale for Engagement initiatives using Adobe suite


  • Forecasting communication needs for upcoming events, initiatives, and launches

  • Scheduling meetings with Events/Uzone and Community teams to create and review outgoing communication

  • Creating communication plans for major events and initiatives


  • Updating all active contact list in qualtrics (weekly)

  • Creating registration surveys and dashboards for upcoming events

  • Monitoring Qualtrics surveys and communicating registration progress with the appropriate teams

  • Pulling reports from Qualtrics to determine missing RSVP’s and needed metrics


  • Printing new name plates for team members based on requests

  • Managing plotter paper and ink inventory to re-order as needed

  • Printing A-frames and plotter signage for upcoming events/ initiatives

  • Preparing and organizing CSV files for data merge name tags

  • Communicating production timelines and printing costs with vendors


  • Organizing reports for major event fulfillment and distribution needs

  • Communicating needs with fulfillment company based on event type

  • Coordinating distribution and fulfillment plans for major events (HP, fair, kids day, campe, etc.)

  • Executing event distribution and fulfillment

  • 2+ years in a Marketing or Communications role

  • Advanced Excel experience and ability to merge and pivot data

  • Experience Qualtrics with data and dashboards

  • Excellent writing and communication skills

  • Events or Event Management experience

  • Ability to multi-task

  • Work well under tight deadlines

  • Adaptable

  • Great client service focused attitude

  • High School Diploma

United Shore is a rapidly growing, family-owned company that feels very much like family. Our team is a diverse group of mortgage experts, sales superstars, tech gurus, marketing whizzes and more. And our award-winning workplace just happens to be home to the #1 wholesale mortgage lender in the nation, United Wholesale Mortgage. We believe in setting our team members up for success by creating a unique, energetic culture where you can be yourself and still reach your professional goals.

Here are some of the reasons you’ll love working here:

  • Large, state-of-the-art fitness center with a full-size basketball court, outdoor sand volleyball court, plus Zumba and yoga classes

  • Wellness area, including an in-house primary-care physician’s office, full-time massage therapist and hair salon

  • Gourmet cafeteria featuring homemade breakfast and lunch, and a dedicated food truck

  • Free fruit, soft drinks and coffee

  • Convenience store featuring grab-and-go snacks

  • In-house Starbucks and indoor/outdoor café with Wi-Fi

  • Escape room designed for team-building activities

  • Indoor/outdoor putting greens

All the above duties and responsibilities are essential job functions subject to reasonable accommodation and change. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Team members may be required to perform other or different job-related duties as requested by their team lead, subject to reasonable accommodation. This document does not create an employment contract, implied or otherwise. Employment with United Shore is "at-will." We are an Equal Opportunity Employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

External Company Name: United Shore Financial Services LLC

External Company URL: unitedshore.com

Street: 585 South Boulevard East