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United Shore Business Specialist - Capital Markets in Pontiac, Michigan

The primary focus of this position will be to support the Capital Markets loan pooling and delivery team, helping to create and implement new processes and procedures in order to expedite resolution of items and create a standardized response/process. The position is responsible for researching issues, preparing a recommendation for resolution and implementing the resolution. The team member will develop new reports and work with the team to evolve processes to support overall Company goals. The team member will assist with escalation related requests and will work to resolve these expediently.

  • Initial 3-months of hands on, daily pooling and/or delivery to understand the nuts and bolts of the processes

  • Responsible for ownership of investor eligibility and rules, along with implementation of these from an IT and business perspective

  • Ownership of ongoing PILOTs and associated loan pooling & delivery requirements & implementation

  • Research requests, develop proposals and work with necessary teams to implement solutions for programmatic resolution

  • Handle all escalation requests related to single loan issues

  • Develop processes and job aids to support new processes related to business growth or new product/process rollouts

  • Streamlines and enhances existing processes

  • Builds adhoc analysis and reporting as needed

  • Bachelor’s degree in Economics, Finance, Mathematics or applicable area

  • 2-5 years prior work experience in Mortgages: Underwriting, Capital Markets, and/or Secondary Marketing.

  • Strong analytical and problem solving skills, with a focus on details

  • Desire to dig-in, research and solve problems independently (problem solving)

  • Must be able to complete projects and tasks independently

  • Strong work ethic, self-motivation and drive

  • Strong writing skills (job aid & process documentation skills)

United Shore is a rapidly growing, family-owned company that feels very much like family. Our team is a diverse group of mortgage experts, sales superstars, tech gurus, marketing whizzes and more. And our award-winning workplace just happens to be home to the #1 wholesale mortgage lender in the nation, United Wholesale Mortgage. We believe in setting our team members up for success by creating a unique, energetic culture where you can be yourself and still reach your professional goals.

Here are some of the reasons you’ll love working here:

  • Large, state-of-the-art fitness center with a full-size basketball court, outdoor sand volleyball court, plus Zumba and yoga classes

  • Wellness area, including an in-house primary-care physician’s office, full-time massage therapist and hair salon

  • Gourmet cafeteria featuring homemade breakfast and lunch, and a dedicated food truck

  • Free fruit, soft drinks and coffee

  • Convenience store featuring grab-and-go snacks

  • In-house Starbucks and indoor/outdoor café with Wi-Fi

  • Escape room designed for team-building activities

  • Indoor/outdoor putting greens

All the above duties and responsibilities are essential job functions subject to reasonable accommodation and change. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Team members may be required to perform other or different job-related duties as requested by their team lead, subject to reasonable accommodation. This document does not create an employment contract, implied or otherwise. Employment with United Shore is "at-will." We are an Equal Opportunity Employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, age, national origin, veteran or disability status, or any other legally protected status.

External Company Name: United Shore Financial Services LLC

External Company URL: unitedshore.com

Street: 585 South Boulevard East