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Autodesk Site Reliability Engineer, Data Operations in Novi, Michigan

Job Requisition ID #


Position Overview

We’re growing our Cloud (Data) Management team within the Enterprise IT organization. This team leverages Dev/DataOps principles to provide foundations and support for Autodesk’s AWS development communities. Our engineering culture will empower you to make effective decisions, work collaboratively, and take accountability for engineering projects at the core of the company and the leading edge of the latest industry technology trends.

The team is seeking a Site Reliability Engineer within our Data & Analytics Platform Support under Digital Enterprise Service [DES] group to work in supporting our Amazon Web Services (AWS) environments. The ideal candidate is comfortable wearing multiple hats: diplomat, coach, reporter, translator, firefighter.


  • Work as part of a multi-disciplinary squad to establish our next generation of data pipelines and tools

  • Be involved from the inception of projects, understanding requirements, designing and developing solutions and incorporating them into the designs of our platforms

  • Build and maintain strong relationships between Business, Engineering and our DataOps teams

  • Design and build automation solutions to reduce manual efforts and increase team efficiency

  • Provide visibility into metrics for the AWS/Azure management, operations, and support processes

  • Field Data management requests and providing support for AWS and Data & BI platform user communities

  • Troubleshoot and resolve issues in the AWS environments

  • Interact with the internal AWS user communities to understand requests/issues, establish clear expectations, and provide effective communication throughout the support process

  • Work with other members of the globally based Data Management team to ensure efficient resolution of requests

  • Perform analysis of request/support items to identify trends and/or areas for the implementation of automation efficiencies

  • Ensure cloud services are used within compliance guidelines

  • Write technical documentation

Minimum Qualifications

  • Bachelor’s Degree or College Diploma in Computer Science, Information Systems, or equivalent experience.

  • AWS Certification [Architect and/or DevOps] is desirable

  • Demonstrable knowledge of AWS IaC (Infrastructure-as-Code) and DataOps expertise

  • Comfortable performing requirements analysis, interfacing with stakeholders of various levels and documenting solutions

  • Able to articulate technical topics to non-technical audiences both in writing, in diagrams and person

  • Energetic team player who works well across boundaries and readily adapts to change and enjoys rapid development

  • Able to manage daily support activities to ensure completion of operational requests within agreed Service Level Objectives

  • Able to think and act with an “automation” mindset to problem-solving

  • Focus on action, shipping mindset and iterative deployment practices

  • Good understanding of AWS costing

  • Strong written and oral communication skills

Preferred Qualifications

  • 2+ years of hands-on experience with AWS (CloudFormation, EC2, Lambda, S3, DynamoDB, RDS, VPC, Route 53, CloudWatch, CloudTrail, and IAM)

  • 1+ years of development/automation scripting experience (with tools such as Python, Ruby, Node.js, Go, Rest APIs, etc.)

  • Familiarity with Data Ingestion, Analytics, Machine Learning technologies (preferable on AWS)

  • Exposure to Data exploration & Analytics tools like PowerBI, Looker, Qlikview

  • Strong expertise in DevOps, Serverless, containers [Docker, Kubernetes, ECS], CI/CD

  • Experience with Database or datastores e.g. RDS, DynamoDB, Redis, Redshift, Snowflake, S3

  • Experience in messaging and streaming platforms such as Kinesis streams or Kafka

  • Experience in Configurations management tools such as Chef, Puppet, Ansible

  • Experience in Cloud & Data security fundamentals

  • Experience in Monitoring tools like Dynatrace, New Relic, Datadog, Pepperdata

  • Literacy with Agile practices and tools (such as Jira, Aha, Kanban, etc.)


At Autodesk, we're building a diverse workplace and an inclusive culture to give more people the chance to imagine, design, and make a better world. Autodesk is proud to be an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status or any other legally protected characteristic. We also consider for employment all qualified applicants regardless of criminal histories, consistent with applicable law.

Are you an existing contractor or consultant with Autodesk? Please search for open jobs and apply internally (not on this external site). If you have any questions or require support, contact Autodesk Careers at mailto:Careers%20%3Ccareers@autodesk.com%3E .

With Autodesk software, you have the power to Make Anything. The future of making is here, bringing with it radical changes in the way things are designed, made, and used. It’s disrupting every industry: architecture, engineering, and construction; manufacturing; and media and entertainment. With the right knowledge and tools, this disruption is your opportunity. Our software is used by everyone - from design professionals, engineers and architects to digital artists, students and hobbyists. We constantly explore new ways to integrate all dimensions of diversity across our employees, customers, partners, and communities. Our ultimate goal is to expand opportunities for anyone to imagine, design, and make a better world.