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Ryder System Manager Solutions Design in Novi, Michigan

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Ryder's Solution Design (SD) associates are responsible to support the growth of our Supply Chain Solutions & Dedicated Transportation Solution offerings by developing, designing and winning new business through:

Designing solutions that deliver financial value to our Customers

Demonstrating an understanding of our Customer's business

Providing feasible designs that are aligned with our Customer's needs

Helping the pursuit team with shaping wins plans consistent with our solution design

Providing sustainable designs that are aligned with Ryder's operational & technical capabilities

Writing and delivering a compelling proposal that influences the customer decision to select Ryder

Support awarded business throughout the startup process, successfully transitioning design and proposal assumptions to Operations and SCE CI resources through the Customer Due Diligence process

The Solution Design Manager is aligned by either industry verticals or by design discipline and helps manage the new business pursuit team and individual opportunities. The Manager resource may manage a sub-set of pursuit team members or act as a independent team member to help successfully lead the pursuit from start to finish throughout the various stages of the pursuit all the way through successful transition during startup. Key activities include:

Manage a sub-set of SD team members or act an independent contributor, specializing in select design discipline (transportation, warehousing or network design) or industry solutions (e.g., packaging, inbound to manufacturing, integrated transportation, temp controlled)

Mentor & advise a sub-set of SD team members on modeling and design techniques to create, re-design, or optimize logistics networks

Act as a specific solution design specialist, usually more (but not required) than one discipline

Effectively communicate the design and solution to internal stake holders & the client

Use advance analytical techniques and concepts to understand the business


Project Management - managing cross-functional teams to ensure alignment of solution development with win strategy. Create and manage project milestones, schedule and lead team calls, manage team deliverables, and maintain effective communication across all team members as the solution develops

Meet frequently with customers and cross-functional bid response team. Support technical review presentations and design validation meetings

Calculating labor, equipment, facility and expense requirements based on transportation and warehousing design assumptions. Develop process flows, concept of operations and value propositions consistent with the win strategy and work with IT to develop concept of systems. Coordinate with Pricing and other functions to develop cost and pricing models as well as relevant assumptions

Develop Proposal - write compelling customer stories that clearly articulated value propositions, Ryder's differentiated value, and proposed solution. The Solution Design Manager is responsible for authoring content and taking ownership for developing the final proposal in collaboration with the Sales Lead.

Collaborate with Sales leader to develop win strategy (e.g. research industry and customer to understand pain points and Ryder solutions to alleviate, understand competitive landscape to position Ryder to win, stakeholder analysis)

Data validation, cleansing, profiling, baseline development & defining scenarios to model

Develop optimizations scenarios and strategies that are aligned with objectives

Develop and improve engineering tools and methodologies to ensure industry best practices

Lead consulting projects that involve understanding customers’ pain-points developing and presenting solutions

Implementation follow-up, which requires engineer to validate and modify deployed process to ensure that it matches plan


Performs other duties as assigned


Bachelor's degree in Engineering, Business, Supply Chain Management or Industrial Engineering.


Eight (8) years or more experience in the Transportation industry(e.g., Truckload, Multi-stop TL, LTL, Intermodal, Bulk, Rail, or Parcel services) or in the Warehousing and/or Manufacturing industry (e.g., Industrial Engineering, Warehouse Operations, Operations)


Superb data organization and cleansing skills. Exhibit advanced skills and concepts using design applications, tools, techniques, and methodologies to analyze and design complex transportation and warehousing networks. Familiarity in simulation tools, transportation & warehouse management systems, ERPs, Automation, MHE, Visibility Tools, and industry leading technologies. (preferred) Ability to influence the project teams by using facts, statistics, and analytics. Comprehend complex supply chain and transportation solutions and segment design processes into manageable elements and process steps. Excellent verbal, written and presentation skills, including the ability to translate complex designs, concepts, and regulations into terms readily understood. Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors).


Microsoft Office Suite skills with emphasis on Access, Excel and PowerPoint.; expert level. Knowledgeable of visualization (Tableau, Microsoft) and database programming; advanced level. Knowledge of effective metrics programs and design networks that are sustainable and measurable; expert level. Transportation Design:

Extensive knowledge of Dedicated Services and Managed Transportation Networks.

Required knowledge of all available equipment types such as; dry van, temperature control, flat bed, other specialized equipment.

Transportation Design Tools ie; JDA, Appian, Network Design Tools ie; Llamasoft, Transportation Management Systems ie; JDA, OTM, , Mapping Software ie; Tableau.; expert level. Warehouse Design:

Extensive knowledge of Warehouse Management operations, data analytics, Industrial Engineering, warehouse types (ambient, temp control, warehouse layout/ design and Lean methods.

Required knowledge of material handling solutions and automation types such as: powered industrial truck (PIT) applications; racking and other storage solution designs, packaging equipment; conveyor and sortation equipment; and other automation solutions (e.g. AS/RS).

Warehouse Design Tools e.g.: CAD (e.g. AutoCAD); slotting (e.g. Slot3D); Predetermined Motion and Time Systems and methods (e.g. MOST); simulation software and application; Warehouse Management Systems (e.g. Manhattan Scale); and Labor Mgt. Systems. Network Design Tools (e.g., Llamasoft) and Data Analytics Software (e.g., Tableau) a plus . ; expert level.




Job Category

Solutions Design

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. at https://ryder.com/job-applicant-privacy-policy

Ryder operates behind the scenes, managing critical fleet, transportation and supply chain functions for over 50,000 customers, many of which make the products that consumers use every day. When you choose Ryder, you get access to industry-leading technology, one of North America’s largest fleet of trucks, an expansive infrastructure of maintenance facilities and warehouses, and some of the most talented people in the industry.