Autodesk IT Specialist in Novi, Michigan
Job Requisition ID #
Support the day to day activities of a cross-functional team to deliver HAM Services to the organization. This includes monitoring, documenting, and reporting on hardware assets to ensure compliance and delivery while working closely with support teams and stakeholders to make sure the policies and procedures are followed. Accountable for maintaining the asset catalog and providing updates that include on-time delivery; track build and delivery schedules, reconcile inventory and requests.
Support specific areas of the business and manage all their vendor accounts
Create and manage vendor management policies and procedures. Ensure vendor compliance with Autodesk’s documented policies and procedures
Key stakeholder in vendor management lifecycle including sourcing, contracting, on-boarding, participating in negotiations, issue management, to off-boarding.
Work with Business, Strategic Sourcing, Procurement, and Security teams on RF(x) processes, technical vendor evaluations, security assessments, and other projects as needed
Work with Business, Procurement, Finance, and Legal teams to ensure contracts have appropriate terms and conditions, service level agreements, key performance indicators, and escalation processes
Responsible for contract management including compliance, oversight, and adherence to change control procedures. Monitor and ensure contract renewals are planned and executed well in advance of expiry
Monitor vendor performance, financial status, SLA/KPI monitoring. Drive and facilitate any disputes between business and supplier to resolution
Set up regular check-ins with vendor account managers, facilitate regular conversations between the business unit/stakeholder(s) and vendor operations teams
Plan and conduct regular business reviews and executive meetings at a cadence agreed with the business unit/stakeholder
Support the business in demand planning and monitor against the plan. Flag overages and additional budget asks well in advance
Partner with platform team to ensure all relevant vendor data is automated and available on dashboards
2+ years of progressive experience in management of vendor relationships critical to a cloud-technology business.
Working knowledge and administration experience with communication and collaboration tools (e.g. Office 365, Box), customer service and ticketing tools (e.g. Atlassian Suite), log management (e.g. Sumo Logic, Splunk), Messaging and Teleconferencing systems (e.g. Slack, Zoom, Teams), enterprise level backup and recovery tools (e.g. Rubrik), SaaS applications (e.g. Salesforce, SAP, Oracle)
Ability to work effectively in a team environment
Ability to effectively and comfortably communicate with executive leadership and provide updates/status reports or deliver presentations and recommendations
Excellent analytical, organizational, tactical and strategic planning, presentation (verbal, and written) communication skills
Ability to read and interpret legal documents such as contracts, terms and conditions, non-disclosure agreements
Ability to work with and empower others on a collaborative basis to ensure success of the VMO
Ability to establish workflows, manage multiple projects, and meet necessary deadlines
At Autodesk, we're building a diverse workplace and an inclusive culture to give more people the chance to imagine, design, and make a better world. Autodesk is proud to be an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status or any other legally protected characteristic. We also consider for employment all qualified applicants regardless of criminal histories, consistent with applicable law.
Are you an existing contractor or consultant with Autodesk? Please search for open jobs and apply internally (not on this external site). If you have any questions or require support, contact Autodesk Careers at mailto:Careers%20%3Ccareers@autodesk.com%3E .
With Autodesk software, you have the power to Make Anything. The future of making is here, bringing with it radical changes in the way things are designed, made, and used. It’s disrupting every industry: architecture, engineering, and construction; manufacturing; and media and entertainment. With the right knowledge and tools, this disruption is your opportunity. Our software is used by everyone - from design professionals, engineers and architects to digital artists, students and hobbyists. We constantly explore new ways to integrate all dimensions of diversity across our employees, customers, partners, and communities. Our ultimate goal is to expand opportunities for anyone to imagine, design, and make a better world.
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