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Autodesk Designated Support Specialist, Automotive in Novi, Michigan

Job Requisition ID #

20WD43066

Position Overview

Autodesk Premium Support Services is looking for highly motivated trusted advisor to help our Enterprise customers optimize their product investment and achieve measurable business outcomes.

If you have a proven customer focused approach to building strong relationships with Enterprise customers, you might be just who we need to help drive our customer success plans.

We are looking for a professional with Automotive experience, supporting a broad range of technologies in large-scale enterprise environments. This person will work closely with existing and future Major Accounts across the North Americas.

You will join Premium Support Services (PSS) group within the Customer Success Organization as part of our 2000+ person Worldwide Sales and Services organization – a team that values professional development and rewards high performance.

Premium Support Services group is responsible for maximizing the success of and return on investment for our strategic customers. We do this by delivering professional and customized product support services that help our customers achieve their business goals whilst maximizing the use and adoption of our solutions.

Responsibilities

  • Establish and maintain working relationships with customers as a technical trusted advisor

  • Demonstrate thought leadership and product expertise to help customers achieve goals identified in customer success plans

  • Innovate and deliver packaged service offerings to increase customer success and new product adoption

Minimum Qualifications

  • Bachelor’s degree or equivalent experience in Automotive Design, mechanical engineering, or related field

  • Minimum 5 years' experience in in surfacing as CAS or Class-A Modeler using Autodesk Alias

  • Proficiency in conceptual modeling workflows using Alias Subd, Maya or Max preferred

  • Experience scripting with Python for VRED, Maya, or 3dsMax is a plus

  • Experience working or troubleshooting in an enterprise environment

  • Able to manage several projects at a time, setting the right priorities

  • Demonstrated ability to build and maintain strong relationships with enterprise customers

  • Excellent verbal and written communication skills; ability to convey complex technical details coherently to a live or virtual audience

  • Fluency in English required

  • Team player who enjoys supporting and interacting with other members of a shared responsibility team

At Autodesk, we're building a diverse workplace and an inclusive culture to give more people the chance to imagine, design, and make a better world. Autodesk is proud to be an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status or any other legally protected characteristic. We also consider for employment all qualified applicants regardless of criminal histories, consistent with applicable law.

Are you an existing contractor or consultant with Autodesk? Please search for open jobs and apply internally (not on this external site). If you have any questions or require support, contact Autodesk Careers at mailto:Careers%20%3Ccareers@autodesk.com%3E .

With Autodesk software, you have the power to Make Anything. The future of making is here, bringing with it radical changes in the way things are designed, made, and used. It’s disrupting every industry: architecture, engineering, and construction; manufacturing; and media and entertainment. With the right knowledge and tools, this disruption is your opportunity. Our software is used by everyone - from design professionals, engineers and architects to digital artists, students and hobbyists. We constantly explore new ways to integrate all dimensions of diversity across our employees, customers, partners, and communities. Our ultimate goal is to expand opportunities for anyone to imagine, design, and make a better world.

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