Michigan IT Jobs

Mobile michigan-jobbank Logo

Job Information

Kelly Services Kelly: Application Support Specialist at Dow Chemical in Midland, Michigan

Kelly Services, Inc. is happy to exclusively present a contract opportunity for an Application Support Specialist at Dow Chemical in Midland MI .

The Application Support Specialist will primarily support daily all system operations with motion tools and software, and break fixes solving user problems from a ticket system as first level support.

  • Experience: 3-5 Year Hands on Corporate work experience in enterprise applications preferred.

  • Strong technical IT skills on Windows & Linux (how to install on both, or Linux at minimum)

  • Previous Dow Chemical experience is a bonus!

  • Education: Bachelor's Degree is a preference.

Details:

  • This contract position is located onsite in Midland MI USA at Dow Chemical Company. Will be remote for period then onsite.

  • Long Term Role for at least one to year minimum!

  • Pay based on experience: $20.00 - $28.00 hourly.

  • Apply now for consideration!

OVERVIEW of DUTIES:

  • Ensure client systems are fully operational and any loss of service is detected in a timely and efficient manner

  • Respond to application alerts and errors identified by monitoring tools

  • Troubleshoot, analyze and resolve basic application issues

  • Manage support tickets and incidents

  • Escalate issues to appropriate support team

  • Identify and document application issues

  • Contribute to and maintain a knowledge base of support issues

  • Assist in the maintenance of applications (upgrades, patches, etc.)

  • Work closely with other teams and IT service providers in a global team environment

  • Participate in projects by completing assigned tasks

  • Ensure a high level of client satisfaction

  • Occasional night and weekend work required, very rare.

Additional Details:

  • Due to the volume of responses, only the most qualified candidates to the job requirement can be contacted.

  • We appreciate all our applicants, but we are not able to sponsor now; no C2C or H-1B.

  • There is no ‘per diem’ with this position and must be able to work on W-2 hourly basis.

  • There is no relocation budgeted for this position. If this position requires you to relocate you will be responsible for those costs.

This role is supported by Kelly Centralized Recruiting:

As your local offices do not support this position, for immediate consideration please APPLY ONLINE to this posting directly, or on MyKellyJobs: www.mykellyjobs.com

Why Kelly ® ?

By partnering with Kelly® IT, you’ll have direct connections to top companies around the globe—giving you the chance to put your tech skills to work on some of today’s most intriguing, innovative, and high-visibility projects. In a world where change is the only constant, our unparalleled connections and IT market expertise help you take your skills exactly where you want to go. We’re here to help you gain experience, keep learning, and move your career forward.

About Kelly ®

At Kelly, we’re always thinking about what’s next and advising job seekers on new ways of working to reach their full potential. In fact, we’re a leading advocate for temporary/non-traditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.

DirectEmployers