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Chippewa Valley Schools Network Support Tech3 positions in Macomb, Michigan

divulli3 positions (2 new, 1 replacing Aaron Harm) liPaygrade 6 li$16.75/hr-$23.41/hr li12 month position liEffective asap /li/li/li/li/li/ul Position Summary Maintains and provides software and hardware support to insure the proper operation and maintenance of school district computers and networks and provides technical support to all school district staff, while maintaining high levels of confidentiality. Duties and Responsibilities(These duties and responsibilities are judged to be "essential functions" in terms of the Americans With Disabilities Act or ADA) ulliProvides remote and onsite technical hardware and software Support included but not limited to laptops, desktops, printers and software applications. liMaintains and supports all district A/V technology i.e., Analog Video network, digital network, TV monitors, DVD/VCR players, printers, etc. liProvide support, package and install various software applications including packaging and remote installation of software. liInstall, maintain and support network hardware including basic switching devices. liMaintain district active directory. liRequired to travel throughout district. liProvide support for office machines, such as photocopiers, scanners, computers, printers, calculators, facsimile machines, voicemail systems, and telephones. liCommunicate with customers, employees, students, and other individuals to answer questions, disseminate or explain information and address complaints. /li/li/li/li/li/li/li/li/ul The above statements are intended to describe the general nature and level of work being performed by a person in this position. They are not to be construed as an exhaustive list of all duties that may be performed by such a person.em /emem /emEducation, Experiences, Knowledge, Skills and Abilities (To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.) uEducation:/uu /uThis position requires high school diploma or equivalent. ulliMicrosoft Certification preferred. /li/ul uExperience:/u ulliThree years of experience troubleshooting and supporting computer work stations and peripherals required. liOne year experience supporting computer technology in a network environment required. /li/li/ulu /uuKnowledge:/u ulliKnowledge of Microsoft Office Suite, required. liKnowledge of advanced networking concepts such as Domains, Active Directory, basic switching, wireless networking and printing, liKnowledge of computer hardware including BIOS settings, required. liKnowledge of IP based tools such as PING, required. liKnowledge of packaging software concepts, required. liKnowledge of principles and processes for providing customer services, required. liKnowledge of administrative and clerical procedures and systems such as word processing, spreadsheets, managing files and records, designing forms, and other office procedures, required. liKnowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar, requ

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