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Mercy Medical Center Clinton Sr Consultant Talent Management & Career Enrichment in Livonia, Michigan

Employment Type:

Full time

Shift:

Description:

POSITION PURPOSE

Responsible for providing subject matter expertise and change leadership support on Talent Management and Career Enrichment (TMCE) program philosophy, processes and delivery across Trinity Health, including career coaching and development, talent reviews and succession management and facilitating the advancement of talent driving gender and race equity to reflect our communities and enhance representation of diverse talent at every level of the organization. Serves as subject matter expert in establishing evidence-based processes and tools as well as facilitating the implementation of such work with HR practitioners and senior level executives at Trinity Health. Partners with leaders to understand business strategies and priorities, uncover macro talent management related trends, and to innovate the design and delivery of aligned TMCE processes and programs. Guides and advises other HR professionals across Trinity Health in applying these concepts to their local work. Proactively supports establishment of outcome goals and measures that demonstrate the value of TMCE.

ESSENTIAL FUNCTIONS

Knows, understands, incorporates, and demonstrates the Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions.

Consults and engages operationally on the development and implementation of best practice evidence-based processes and tools for defining and validating TMCE standards, policies and approaches based on established philosophy and strategies, including (but not limited to) talent analysis, identifying critical positions, calibrating talent, socializing talent decisions, facilitating movement of talent, and supporting strategic plan talent needs.

Serves as subject matter expert and lead facilitator for purposes of designing and implementing evidence-based processes and tools for TMCE, including leadership and professional career development, and for facilitating related implementations across Trinity Health. Responsible for ensuring practitioner certifications, vendor and service partner selections, database management, tool selection and alignment to best TMCE practices, reporting and implementation. Provides expertise on service partner analyses, and resultant advisory and recommendations that improve performance and effectiveness through assessment strategy, resources, metrics and implementation.

Consults and engages operationally on the development and implementation of a system-wide career coaching program; including developing coaching methodologies and operational processes and tools. Provides and administers internal coaching practice expertise; and facilitates external vendor service partner practice selection. Develops program structure (policies, procedures, metrics) and integrates with TMCE programs to ensure support of leadership and professional career development processes.

Provides thought leadership and advisory expertise on career development programs, including Tuition Reimbursement, which includes coordinating and collaborating with operational partners and establishing policy and processes in alignment with goals supporting Trinity Health strategic priorities centered around colleague engagement and career enrichment.

Coordinates the Administrative Fellows program. Coordinates the establishment of associated policies and processes; and facilitates the annual program components, including recruitment, interviews, selection, orientation, mentoring and training, tracking and program evaluation metrics.

Assists in the development and deployment of Trinity Health mentoring, job shadowing, and other related career development programs supporting strategic career enrichment and talent management.

Utilizes and facilitates the integration of TMCE methodologies and priorities with corollary functional work such as strategic planning, diversity and inclusion, talent acquisition, and talent development.

Works across the system to collaboratively embed system-level TMCE methodologies into local HR practices.

Consults, partners with and supports predominantly executive leaders and internal functional partners to ensure business and organizational goals are met through focused TMCE strategies.

Facilitates performance of TMCE functions in collaboration with executive leaders. Maintains shared accountability for executive level TMCE programs through strategic alignment and day-to-day administration of these programs.

In close collaboration with HR Business Partners, brokers the talent exchange between managers seeking talent and managers of talent being sought. Utilizes talent review data to inform recommendations about promotions, succession plans, and appropriate responses to talent development needs across the organization.

Builds TMCE related competence and commitment with other Trinity Health HR practitioners by promoting and guiding their application development, facilitating education and training activities, and fostering on-going proficiency.

Supports the research and administration of TMCE technologies and vendor relationships. Provide subject matter expertise on incorporation of innovative ideas and cutting-edge research into practice.

Supports the development and administration of TMCE budgets in relation to vendor and tool expenditures.

Measures the efficiency, effectiveness and outcomes of TMCE programs and communicates these results to the organization.

Partners with other OE and HR professionals at Trinity Health and associated service partners to ensure colleagues have a comprehensive, positive and seamless experience with TMCE programs.

Performs other duties as needed and assigned by leader.

Maintains a working knowledge of applicable Federal, State and local laws/regulations; the Trinity Health Integrity and Compliance Program and Code of Conduct; as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical and professional behavior.

MINIMUM QUALIFICATIONS

Bachelor's degree HR Development / Management, Organization Development, Business Administration or a related field, or an equivalent combination of education and experience. Advanced degree in Industrial/Organization Psychology, Organization Development, Organization Behavior, or related behavioral sciences (Masters or Ph.D.) strongly preferred.

Minimum of seven (7) years of business experience overall is required; including progressively more responsible roles related to HR. Advanced and broad working knowledge of TMCE principles, methodologies and techniques (principally succession management, career development, and coaching) strongly preferred.

Multiple individual competency related assessment and developmental planning certifications strongly preferred.

Minimum of three (3) years of health-care experience preferred. Ability to exhibit an understanding of the health care business, including changing industry factors, that influence Trinity Health’s fulfillment of its mission and how TMCE strategies, objectives and service delivery impact such success.

Strong consulting, interpersonal, collaborative, program administration, and execution skills. Considerable experience in planning, formulating, and implementing comprehensive work plans. Ability to define program and process goals and actions to achieve operational strategies, goals and performance measures.

Knowledge of general HR practices, laws and regulations preferred. Ability to maintain a broad understanding and awareness of all HR programs and processes and possess knowledge of interrelationships between functions to efficiently and effectively align and deliver TMCE programs across the full range of HR services.

Strong process and program creation, administration, and continuous improvement ability.

Substantial analytical and problem-solving skills in order to independently evaluate and develop innovative and practical solutions to complex situations while applying subject matter experience. Ability to conduct prospective modeling and retrospective analyses of trends to identify and promote meaningful responses to data, information and insights.

Models behavior that enables and encourages an environment filled with teaming and knowledge sharing to support colleague empowerment and professional growth.

Ability to monitor and fulfill colleague needs and engagement with extraordinary customer service, and managerial advice to ensure colleague issues are adequately addressed or mitigated to create a respectful, positive and sustainable work environment. Ability to know and understand customer requirements and exercise judgment in meeting reasonable expectations.

Ability to collaborate with leadership as a credible, results-driven and valued business partner by engaging in proactive discussions and decisions around mission attainment, business performance, financial operations and impacts, negotiations, strategy and development of key TMCE programs and processes to identify and address current and future business and people challenges.

Ability to be the front-line change leadership agent to enable and deliver long-lasting and sustainable organizational changes while minimizing disruption to the patients, colleagues and the business. Seeks innovative and practical ways to deliver higher value programs and services more efficiently and effectively. Assists regional ministries with adoption/adaption of Trinity Health TMCE best practices.

Ability to serve as a steward of Trinity-Heath’s culture by working to establish and maintain a caring, collaborative and high-performance culture and displaying a commitment to diversity and inclusion.

Possess an understanding of organizational structures, business operations, financial impact and an ability to analyze the bottom line.

Must be discrete and maintain the highest confidentiality with extremely sensitive data.

Flexibility with the ability to handle and prioritize competing and multiple tasks/projects in a timely and organized manner.

Must be comfortable operating in a collaborative, shared leadership environment.

Must possess a personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health.

Strong interpersonal, consultative, relationship building and conflict management skills. Ability to foster relationships with colleagues built on sustainable trust in order to provide long-lasting, comprehensive advice and service. Ability to read the subtle nuances of situations and react/plan accordingly.

Ability to continuously learn and seek personal and professional growth opportunities in functional areas of professional focus and to build credibility with customers, peers and team members.

Ability to work under limited direction to own and perform tasks that are of high complexity and scope.

PHYSICAL AND MENTAL REQUIREMENTS AND WORKING CONDITIONS

Must be able to set and organize own work priorities and adapt to them as they change frequently. Must be able to work concurrently on a variety of tasks/projects in an environment that may be stressful with individuals having diverse personalities and work styles.

Position operates in an office and virtual work environments. Work area is well-lit, temperature controlled and free from hazards. Extensive computer works and time on the telephone required.

Must be able to travel to the various Trinity Health sites as needed up to ten percent (10%) of the time.

Must possess the ability to comply with Trinity Health policies and procedures.

Trinity Health's Commitment to Diversity and Inclusion

Trinity Health employs about 133,000 colleagues at dozens of hospitals and hundreds of health centers in 22 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Trinity Health's dedication to diversity includes a unified workforce (through training and education, recruitment, retention and development), commitment and accountability, communication, community partnerships, and supplier diversity.

Trinity Health is one of the largest multi-institutional Catholic health care delivery systems in the nation, serving diverse communities that include more than 30 million people across 22 states. Trinity Health includes 94 hospitals, as well as 109 continuing care locations that include PACE programs, senior living facilities, and home care and hospice services. Its continuing care programs provide nearly 2.5 million visits annually.

Based in Livonia, Mich., and with annual operating revenues of $17.6 billion and assets of $24.7 billion, the organization returns $1.1 billion to its communities annually in the form of charity care and other community benefit programs. Trinity Health employs about 133,000 colleagues, including 7,800 employed physicians and clinicians.

Committed to those who are poor and underserved in its communities, Trinity Health is known for its focus on the country's aging population. As a single, unified ministry, the organization is the innovator of Senior Emergency Departments, the largest not-for-profit provider of home health care services — ranked by number of visits — in the nation, as well as the nation’s leading provider of PACE (Program of All Inclusive Care for the Elderly) based on the number of available programs. For more information, visit www.trinity-health.org at http://www.trinity-health.org/ . You can also follow @TrinityHealthMI on Twitter.

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