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Vision Service Plan DBA VSP Global Senior Business Analyst in Livonia, Michigan

VSP Global is comprised of five complementary businesses that combine high-quality eye care insurance, high-fashion eyewear, customized lenses, ophthalmic technology and retail solutions, with employees in over 23 countries. No matter the role, we're all focused on a singular mission: to help people see. Learn more by visitingdivdivdivGeneral Summary/divdivUnder minimal supervision, develops, researches, tests, and implements business process improvements, procedures, and system changes. Uses independent judgment to gather and evaluate information in order to make recommendations for improvements to business processes or systems./div/divdivdivEssential Functions/divdivDevelop alternative views and future business needs to assist management in making business changes in order to stay ahead of the competition.Research the external market and internal business to find and leverage patterns and best practices in order to improve business processes.Apply advanced analysis skills in the development of business process models, procedures, and systems.Lead teams to continually look at process improvement strategies for business processes and systems.Evaluate business process changes to identify and document business impacts and benefits at a corporate level.Acts as a subject matter expert to provide business requirements for process improvements and system enhancements.Conduct effective interview/research to determine and document the stakeholders, business needs, and requirements.Serve as a mentor for requirement methodology and analysis of best practices.Review technical design deliverables to ensure business objectives are reached.Assists business stakeholders to design user acceptance testing, defect reporting, and resolution. Has the ability to lead others in these activities.Identification of training and development materials, communications of changes, manuals, etc.Provides post-implementation support, such as problem resolution, adjustments to new procedures, and change management.Develop presentations of materials, models, findings, plans, and/or conclusions./div/divdivdivJob Specifications/divdivTypically has the following skills or abilities:Bachelor's Degree in Business Administration or related field or equivalent experienceFive or more years of experience in data gathering, research analytics, problem identification, and presenting solution recommendationsFive years of experience with financial and risk analysis, making recommendations and preparing business cases including cost-benefit analysisFive years of in-depth knowledge of project planning techniques and methodologiesFive years of experience with business process analytics using Excel, flowcharting, activity diagrams and workflow modelsDemonstrated ability to document, propose, negotiate and present approaches and solutionsAbility to visualize and create plans for future business outcomes and changesThorough understanding of business implications, project interdependencies, and system interfacesStro

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