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Comerica Management Co Inc. Operation Specialist Senior in Livonia, Michigan

divspanOperation Specialist Senior -- Document Management Imaging Services/spanspanThe Document Management Imaging Services (DMIS) Operation Specialist - Sr. role will be responsible for supporting Retail Production processes, which is primarily focused on indexing Signature Cards and Declarations that are electronically captured at Banking Centers. Functions include the data entry and troubleshooting of Banking Center documents, data research through the DataCap and FileNet systems and participating in testing and/or projects as required./spanspanPosition Responsibilities/spanspan:/spanullispanspan /span/spanspanIndex Retail Signature Cards and Declarations via DataCap software./span/lilispanspan /span/spanspanTroubleshoot indexing issues and escalating to appropriate Support teams as needed./span/lilispanspan /span/spanspanWork closely with Retail and Support on new forms, functionality and process changes./span/lilispanspan /span/spanspanEnsure that all Retail Production SLA's are achieved daily./span/lilispanspan /span/spanspanParticipate in Retail projects and QA testing as needed./span/lilispanspan /span/spanspanCross-train on the Wires and Leasing Prep/Scan/Index functions./span/lilispanspan /span/spanspanCross-train on Scanning and Balancing functions for Commercial Loans work./span/lilispanspan /span/spanspanEnsure activity times and volumes are accurately tracked and recorded via eTime./span/lilispanspan /span/spanspanSuccessful candidates must work well within the team but also demonstrate the ability to work independently./span/lilispanspan /span/spanspanMust be well-organized and manage their time well. /span/lilispanspan /span/spanspanSolid communication skills, both written and verbal, are required./span/li/ul/divbrdivPosition Qualifications:ulliHigh School Diploma or the equivalent (GED)/lili2 years of experience in banking or related financial work/lili1 year of experience utilizing Microsoft Office Products including Excel and Word/li/ul/divLivonia Operations Center/br8:00am - 5:00pm Monday - FridayBR/Comerica is proud to be an Equal Opportunity Employer - veterans/individuals with disabilities, committed to workplace diversity.