U.S. Bank Technology and Operations Services Issue Management Lead - Minneapolis, Charlotte or US Work Location in Lansing, Michigan
The Technology and Operations Services (TOS) Issue Management lead will manage the TOS Issue Management program, which includes procedure ownership, oversight and routines related to the Issue Management framework adherence across TOS and analysis and reporting of issues data. Accountable for an effective partnership across TOS and with the Enterprise Issues Management Framework team.
Bachelor's degree, or equivalent work experience
10 or more years of experience in an applicable risk management environment
Hands-on experience with the Issue Management Framework, including the end-to-end issue management lifecycle
Experiences in issue management or risk governance
Considerable knowledge of the TOS business line’s operations, products/services, systems, and associated risks/controls
Advanced knowledge of Risk/Compliance/Audit competencies
Strong leadership and management skills of processes, projects and people
Excellent written and verbal communication skills
Knowledge and experience with Archer/CIT
Strong skills authoring procedures, defining and implementing governance of those procedures
Strong analytical, problem-solving and negotiation skills
Experience in data and thematic analysis, to recommend potential changes and implement recommendations
Primary Location: North Carolina-NC-Charlotte
Shift: 1st - Daytime
Average Hours Per Week: 40
Requisition ID: 180037759
Other Locations: United States, Minnesota-MN-Minneapolis
U.S. Bank is an Equal Opportunity Employer committed to creating a diverse workforce.
U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.