Kforce Technical Support Technician in Lansing, Michigan

Kforce has a client in search of a Technical Support Technician in Lansing, Michigan (MI).Summary:Our client has been in business for 30 years due to the focus and commitment, not only to their customers, but to their associates as well. They refer to their associates as the heart and soul of their company and are committed to maintaining an office culture of respect, integrity and excellence. If you are interested in this amazing opportunity please apply today!Duties Include:

  • Break & Fix work during (Wednesday through Sunday work shift; Possible after hours work as part of an on-call rotation)

  • Candidate must maintain good customer focus meeting deadlines and service level agreements (SLA's)

  • Technician will travel to each client's location

  • Maintains, analyzes, troubleshoots, and repairs Desktop, Laptop, Server and Printer

  • Works under general supervision

  • Weekends are part of the normal work week with Monday and Tuesday's off

  • 2 years plus supporting Desktops, Laptops and Printers

  • 2 years plus with customer service experience

  • Reliable Transportation (This is a driving position - reimbursed accordingly)

  • Able to work weekends, staggered or late shifts possibly including evenings and/or weekends

  • Personable as they will be interacting with a wide range of users and environments

  • Can work on a ladder of lift and are able to lift up to 50 pounds

Preferred, not required:

  • CompTIA A

  • OEM Printer Warranty Certifications

  • OEM Laptop/Desktop Warranty Certifications

  • Server experience would be a bonus

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.Compensation Type:Hours