Sirius Computer Solutions Technical Architect - Managed Services in Lansing, Michigan
The primary purpose of this position is to work with Managed Services Sales Specialists in developing and enhancing Managed Services sales by architecting an outsourcing solution across a client’s data center infrastructure.
Primary Duties & Responsibilities
Provides analyses and technical support for client’s Managed Services engagements, and assists the account team with development of proposals, quotations and presentations; responsible for technical sales cycle working closely with sales to close business
Performs account management duties to include research, problem solving, technical support, and general maintenance of client relationship
Prepares sales quotations and technical responses to Request of Quotation (RFQs) & Request for Information (RFIs) and Request for Proposals (RFPs)
Identifies emerging solution areas and strategic business opportunities for investment consideration
Develops solution offering standards and develops design patterns
Works with finance to maintain the Sirius Managed Services pricing tools; maintains the Sirius sales portal around due-diligence gathering and standard solution sales materials
Leads managed services solution whiteboard sessions with executives/business leaders
Gathers key metrics to determine scope; organizes the information into the pricing model
Masters and applies expert knowledge of information technology and associated leading edge solutions and strategies related to the client’s business to attain business unit objectives
Works with Sales Specialists to develop a long-term business relationship with the client’s management and key decision-makers, providing outsourcing solutions to meet the client business needs
Develops solution strategies, particularly managed service offerings; assists with and monitors many opportunities of varying complexities; works with resource coordinators/managers to ensure that appropriate quantity and quality of technical and services resources are deployed
Is mentored by more senior level resources through shadowing and other methods to support growth and develop technical expertise
Bachelor’s degree in Computer Science, Management Information Systems, Information Technology, Engineering, Mathematics or a related field
At least three (3) years of IT engineering experience dealing with infrastructure solutions supported by Sirius’ Managed Services practice (Networking, Converged Infrastructure, Storage, Mainframe, Midrange).
Other Position Requirements
Demonstrated ability to architect IT Outsourcing Solutions
Demonstrated ability to acquire further technical skills
Demonstrated communication and presentation skills
Demonstrated ability to multitask and prioritize workload
Demonstrated customer service skills
Demonstrated ability to investigate problems and utilize problem solving techniques
Demonstrated ability to establish positive working relationships and work as a team player in a Managed Services environment
Demonstrated ability to be resourceful in working with disparate client and internal departments to deliver meaningful
Demonstrated ability to develop strong customer relationships and trust to secure future business
Prior technical pre-sales experience
ITIL and/or PMI certification
Managed Services experience
Demonstrated knowledge of project estimation and scoping experience
Data Privacy and Security :
All Sirius employees are responsible to safeguard the information and information systems that they use or handle in the execution of their duties. Employees are obligated to know and perform their duties in accordance with Sirius policies, standards, and procedures related to security and report security violations to the appropriate Sirius
Participate at hire and annually in the Information Security Awareness training as well as other required training identified by the Human Resources department. Other data privacy and data security related regulatory training may be required based on your role or assignment
The position exists to provide presales technical consulting solutions to customers and as such requires the ability to travel to and from customer sites and interact with customers on an ongoing and regular basis
The above primary duties, responsibilities, and position requirements are not all inclusive.
Sirius is an equal opportunity employer that values diversity. As a government contractor, Sirius takes affirmative action to employ and advance in employment qualified women, minorities, individuals with disabilities, and protected veterans; maintains a drug-free workplace; and participates in E-Verify.
Collaborates - Works cooperatively with others across the organization to achieve shared objectives. Represents own interests while being fair to others and their areas. Partners with others to get work done. Credits others for their contributions and accomplishments. Gains trust and support of others.
Action Oriented - Readily takes on challenges, without unnecessary planning. Identifies and seizes new opportunities. Displays a can-do attitude in good and bad times. Steps up to handle tough issues.
Communicates Effectively - Is effective in a variety of communication settings: one-on-one, small or large groups, among diverse styles and position levels. Attentively listens to others. Adjusts to fit the audience and the message. Provides timely and helpful information to others across the organization. Encourages the open expression of diverse ideas and opinions.
Client Focus - Gains insight into customer needs. Identifies opportunities that benefit the customer. Builds and delivers solutions that meet customer expectations. Establishes and maintains effective customer relationships.
Instills Trust - Follows through on commitments. Is seen as direct and truthful. Keeps confidences. Practices what he/she preaches. Shows consistency between words and actions.
Drives Results - Has a strong bottom-line orientation. Persists in accomplishing objectives despite obstacles and setbacks. Has a track record of exceeding goals successfully. Pushes self and helps others achieve goals.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
Sirius Computer Solutions
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