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Job Information



United States


Information Technology

Mar 31, 2021Post Date

21201415Requisition #

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CTG has an immediate opportunity for a SERVICE NOW SECURITY INCIDENT RESPONSE SYSTEM ADMINISTRATOR. This is a long term opportunity. This iis a remote role, client is in the West Coast Time zones.

Perform day to day administration of the Security Incident Response solution

Interact with stakeholders to understand high level goals and requirements

Create, update and retire entries in the Service Catalog, or co-ordinate the activities of other Service Catalog administrators

Create, update and retire the parsing of email as inbound actions

Create and update workflows and related features to support the change needs of security incident response processes

Maintain the integrity of the ServiceNow solution across production and non-production environments

Assisting in troubleshooting patch / release management issues


ServiceNow Certified Implementation Specialist

Web Services integration experience ServiceNow Certified Implementation Specialist

Web Services integration experience ServiceNow Certified ServiceNow Administrator

2+ years’ experience in ServiceNow as a System Administrator or similar responsibility

Relevant IT architecture experience

Understanding and experience with Agile software development methodologies (e.g. Scrum)

Interested parties, please apply online, or email resumes directly to: theresa.greco@ctg.com and put req # 21201415 and the job description in the subject line.

CTG (NASDAQ: CTG) has developed a reputation for responsiveness and reliability - traits that our clients say set us apart - since our founding in 1966. As one team, we create and deliver information and technology solutions that make our clients more successful and cultivate a workplace that attracts and develops the best people. Our vision is to be an indispensable partner to our clients and the preferred career destination for information and technology experts. CTG has operations in North America, South America, Western Europe, and India and regularly posts news and other important information online at www.ctg.com.

Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people are the culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work-certified company across many of our global operations.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity and Affirmative Action Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. Our Affirmative Action program serves to promote occupational equality and diversity through good faith efforts. CTG is fully committed to promoting employment opportunities for members of protected classes.

Additional Information

  • Job Function: Systems Administration

  • Education Level: None

  • Work Remote: Yes

  • Travel: No