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Advantasure Manager, Program Business Transformation Office in Lansing, Michigan

THIS POSITION CAN BE LOCATED REMOTELY ACROSS THE U.S.SUMMARY:The Manager, Program -- Business Transformation Office will be responsible for successful completion of multiple business and technology initiatives in support of the company's strategic plan. This position manages multiple key initiatives in support of short-term and long-term strategic goals, including system changes, enhancements, business process improvements, cost-saving and revenue generating initiatives and oversees all work, including issues, risks, and executive reporting. This role manages multiple project teams, implements and improves standard processes and tools to drive operational efficiencies, and meets operational and financial commitments of the strategic plan. This position is ultimately responsible for implementing efficient and cost-effective systems and processes and transitioning them to operational excellence and corporate alignment.RESPONSIBILITIES/TASKS: * Leads workshops and meetings with internal and external stakeholders * Manages multiple strategic initiatives to the objectives of the strategic plan, regulatory requirements/CMS and client contracts. * Oversees multiple initiatives and workstream delivery plans. * Develops the implementation approach. This includes the governance structure, management processes, plans, procedures, tools, etc * Works with release managers to support work plans, timelines, and milestones for work streams within the release. * Supports creation and management of Service Level Agreements (SLAs) and Operational Level Agreements (OLAs) with other operational teams. * Manages the program design, development, and deployment effort within schedule and budget. * Drives the management of program scope changes (e.g. changes which may affect the program budget, timeline, or performance outcomes), and escalates as needed. * Facilitates the resolution of workstream and cross-workstream team issues and escalates to managing director as appropriate. * Works with counterparts to determine team member roles and expectations, and ensures timely communications * Collaborates across the business and technology organizations to define program impacts and opportunities to reduce complexity/cost of technology architecture in support of future state program capabilities being implemented. * Maintains communications with executive team as required with the following program supporting functions for the purpose of program administration and control: * Audit for issue transparency and risk. * Finance for cost transparency and reporting. * Compliance for legal and mandate issues that could affect programs. * HR for organization design and skill set identification. * Corporate project services for tools and reporting standards. DIRECTION EXERCISED:Directly supervises exempt and non-exempt staff in accordance with company policies and applicable Federal and State Laws. Responsibilities include, but are not limited to, effectively interviewing, hiring, terminating, and training employees; planning, assigning, and directing work; appraising performance; rewarding and counseling employees; addressing complaints and resolving problems; supporting and encouraging the engagement process.This position description identifies the responsibilities and tasks typically associated with the performance of the position. Other relevant essential functions may be required. EMPLOYMENT QUALIFICATIONS:EDUCATION:Bachelor's degree in a related field. Relevant combination of education and experience may be considered in lieu of degree. Continuous le