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Dematic Product Trainer in Holland, Michigan

Dematic is an intralogistics innovator that designs, builds and supports intelligent, automated solutions for manufacturing, warehouse and distribution environments for customers that are powering the future of commerce. With engineering centers, manufacturing facilities and service centers located in more than 25 countries, the Dematic global network of 10,000 employees has helped achieve more than 6,000 worldwide customer installations for some of the world’s leading brands. Headquartered in Atlanta, Dematic is a member of KION Group, one of the global leaders in industrial trucks and supply chain solutions, and a leading provider of warehouse automation.

Responsibilities:

  • Manage and execute a global “Train-the-Trainer” concept to enable KION’s Operating Units Sales & Service as well as the Product Management teams showing strong intercultural leadership and willingness to do international travel (30%)

  • Ensure a fast and efficient knowledge transfer of new products/solutions, functionalities and features towards OU Sales and Product Management

  • Lead team of training specialists that facilitate customer implementation and adoption of all systems and services

  • Own and manage at least 1- 2 moderate to complex partner training product development projects every year, from ideation to launch

  • Manage development and maintenance of all training curriculum(s) and supporting tools and documents

  • Support the entire product life cycle from product planning to tactical activities

  • Think strategically with a product portfolio mindset and prioritize highest impact training intake requests that serve the needs of the partner ecosystem.

  • Cross-site leadership of project teams as part of the KION Mobile Automation Portfolio Strategy

  • Ensuring timely and accurate reporting of department performance and project performance including co-design of the respective project specifications

  • Be active at customer and Operating Unit events to build a strong understanding of the customer’s needs and build strong relationships

Qualifications & Requirements:

  • Bachelor Degree with a technical focus preferred

  • Leadership responsibility within cross-functional multi-disciplinary teams of a global matrix organization

  • High ability to think and act entrepreneurially considering risk and opportunity analysis to compile decision proposals

  • At least 3 years of relevant management experience with a distinct technical focus, preferably within Mobile Automation and Automated Material Handling Solutions

  • Experienced within global project business and execution

  • Team player with exceptional interpersonal skills, such as communication and analytical skills and the ability to lead a global high performing team

  • Willingness to go the extra mile to anticipate, understand and respond to customer’s needs

Requisition ID: 2021-16000

Job Time: Full-Time

Experience Level: Senior Level

Shift Schedule Display: Standard

External Company URL: http://www.dematic.com

Street: 11818 James St

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