Job Information
Dematic Product Trainer in Holland, Michigan
Dematic is an intralogistics innovator that designs, builds and supports intelligent, automated solutions for manufacturing, warehouse and distribution environments for customers that are powering the future of commerce. With engineering centers, manufacturing facilities and service centers located in more than 25 countries, the Dematic global network of 10,000 employees has helped achieve more than 6,000 worldwide customer installations for some of the world’s leading brands. Headquartered in Atlanta, Dematic is a member of KION Group, one of the global leaders in industrial trucks and supply chain solutions, and a leading provider of warehouse automation.
Responsibilities:
Manage and execute a global “Train-the-Trainer” concept to enable KION’s Operating Units Sales & Service as well as the Product Management teams showing strong intercultural leadership and willingness to do international travel (30%)
Ensure a fast and efficient knowledge transfer of new products/solutions, functionalities and features towards OU Sales and Product Management
Lead team of training specialists that facilitate customer implementation and adoption of all systems and services
Own and manage at least 1- 2 moderate to complex partner training product development projects every year, from ideation to launch
Manage development and maintenance of all training curriculum(s) and supporting tools and documents
Support the entire product life cycle from product planning to tactical activities
Think strategically with a product portfolio mindset and prioritize highest impact training intake requests that serve the needs of the partner ecosystem.
Cross-site leadership of project teams as part of the KION Mobile Automation Portfolio Strategy
Ensuring timely and accurate reporting of department performance and project performance including co-design of the respective project specifications
Be active at customer and Operating Unit events to build a strong understanding of the customer’s needs and build strong relationships
Qualifications & Requirements:
Bachelor Degree with a technical focus preferred
Leadership responsibility within cross-functional multi-disciplinary teams of a global matrix organization
High ability to think and act entrepreneurially considering risk and opportunity analysis to compile decision proposals
At least 3 years of relevant management experience with a distinct technical focus, preferably within Mobile Automation and Automated Material Handling Solutions
Experienced within global project business and execution
Team player with exceptional interpersonal skills, such as communication and analytical skills and the ability to lead a global high performing team
Willingness to go the extra mile to anticipate, understand and respond to customer’s needs
Requisition ID: 2021-16000
Job Time: Full-Time
Experience Level: Senior Level
Shift Schedule Display: Standard
External Company URL: http://www.dematic.com
Street: 11818 James St