Hope College Data Specialist in Holland, Michigan

Hope College invites applications for a full time Data Specialist in the Development and Alumni Engagement Department. Specific responsibilities include, but are not limited to:Gift Processing:ulliEnter gifts into the Banner database, scan and index gift-related documents, create gift receipts, and reconcile with Business Services/liliMaintain records for recurring gifts made via credit card and ACH and manage the payroll deduction program and matching gift process/liliCreate acknowledgement letters for memorial and honor gifts and notify families of memorial gifts received/liliServe as public point of contact for giftledge inquiries /liliLearn and maintain online payment systems/liliWork with Business Services to reconcile event payments/liliEnter Outreach Center phone pledges into Banner database/liliCreate pledge reminders/liliExplore ways to increase efficiency of gift processing and work with Development Services team to train other staff on gift processing process/li/ulData Management:ulliUpdate constituent records, using information from a variety of sources, to ensure that records are accurate and complete/liliConduct basic research and follow-up with constituents as necessary to obtain missing information/liliCommunicate with development officers and other staff to inform them of relevant updates/liliRun routine Access database queries and assist with the development of improved reporting platforms/liliAssist with scanning and indexing documents/li/ul