Cosma International Application Administrator in Holland, Michigan

Company Introduction

Magna International is one of the largest automotive suppliers in the world – We are committed to delivering product and process innovations through our world-class manufacturing operations that combine our unique design, engineering and program management expertise. At the heart of our operating structure is a powerful entrepreneurial culture and Fair Enterprise philosophy, which builds ownership and inspires pride in our employees. Magna Global IT is a provider of reliable and innovative IT solutions to assist Magna in succeeding globally.

Job Introduction

The role is responsible for ensuring that Global solutions related applications, services and procedures are well supported and properly executed. This includes enterprise application user support, application configuration (2nd Level), master data management, access management, QA and testing processes and continuous improvement. The Application Administrator is focused on 1st and 2nd level technical incidents and works closely with the IT administration areas e.g. 3rd level administration, infrastructure and B2B. In addition, the Application Administrator will act as a coordination role within the region and supports the global lead with regional coordination and as a regional escalation point, for finance processes, training purposes and other coordinative tasks.

Major Responsibilities
  • Administering, support and maintenance of business applications which are operated by Global Solutions Application Support, e.g. Windows and WEB applications (SharePoint and .NET applications), Storage, Time Tracking, Internet applications, etc.

  • User support: 1st and 2nd level Support, troubleshooting and reporting

  • Interface to 3rd level support for issue and problem management

  • Manage ticket queue and prioritize work based on impact analysis

  • Supports functional department with user training

  • Continuous improvements for application support processes

  • Project member for new applications (Go Live preparations and after Go Live support)

  • Administration of master data (Company Hierarchy, Access Management, Contracts)

  • Supporting, trouble shooting and administering of SharePoint relevant issues

  • Documentation: Prepare technical documentation, keep all internal documentation systems (i.e. OneNote, Application List, etc.) up to date

  • Backup and Restore

  • Support for application testing

  • Delivers feedback to Design, Architecture and PM/BA teams

  • Write training material for defined applications

Knowledge and Education

Bachelor's Degree or equivalent in Computer Science or a related field of study from a recognized IT program.

Work Experience

Less than 5 years of related professional experience, new graduates are encouraged to apply.

Skills and Competencies
  • In-Depth knowledge and expertise with SharePoint (2007, 2010, 2013 and SharePoint Online)

  • Knowledge in the field of administration of WEB applications and databases (MSSQL)

  • Administration of Windows OS, IIS knowledge

  • Power BI, SSIS, SSRS, SSAS knowledge is an advantage

  • Experience with .NET Applications is an advantage

  • MSSQL 2010 and/or 2016 experience is an advantage

  • Profound MS Office knowledge

  • Basic knowledge in the field of programming of WEB applications

  • Analytical and strong in troubleshooting and problem-solving, familiar with incident support and application development lifecycle

  • Excellent written and verbal communication skills

  • Ability to work effectively, independently and with others in a collaborative environment

  • Flexibility and willingness to learn new skills and take on new responsibilities

  • Excellent customer service, interpersonal and organisation skills

  • Highly organized and detail oriented

  • Ability to prioritise and coordinate work

  • Ability to multitask, work under pressure and meet critical deadlines

  • Good understanding of process operations

  • Confident manner

  • A passion and vision for technology

  • Affinity for IT and good technical understanding

  • Ability to communicate in German, Mandarin or Spanish are an asset

Work Environment

For dedicated and motivated employees, we offer an interesting and diversified job within a dynamic team, together with the individual and functional development in a professional environment of a global acting business. Fair treatment and a sense of responsibility towards employees are the principle of the Magna culture. We strive to offer an inspiring and motivating work environment.

Regular overnight travel 10-25% of the time.

Additional Information

We offer attractive benefits (e.g. employee profit participation program) and a salary which is in line with market conditions depending on your skills and experience.

Group: Magna Global IT

Division: Magna IT USA (Holland)

State/Province/County: Michigan

City: Holland

Job Type: Regular