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County National Bank Help Desk Specialist in Hillsdale, Michigan

style="text-align: justify;"County National Bank (CNB) is a local community bankthat is successful and growing whose mission is to "sustain its deep commitment to the community and to its traditions of excellence in all aspects of banking. We will continue to provide outstanding customer service and solid financial performance." style="text-align: justify;" style="text-align: justify;"We invite you to share in our mission and vision as a community banker, making a difference in your community while experiencing excellent benefits and career opportunities. style="text-align: justify;" style="text-align: justify;"CNB is looking for an energetic and motivated individual to join our team in Hillsdale, MI. style="text-align: justify;" style="text-align: justify;"The Help Desk Specialist provides support with computer-related issues over the telephone and in person while administrating user and e-mail accounts and help desk software. span style="font-family: times new roman, times; font-size: medium;"This is a full-time position with hours scheduled Mon. - Fri. to provide on-site support from 7am to 6pm and on-call support on Saturday (rotation basis)./spanh3Ideal Candidates will have:/h3ulli style="text-align: justify;"High school diploma or equivalent./lili style="text-align: justify;"Minimum one year of experience offering technical support on the Windows operating system./lili style="text-align: justify;"Passion for providing a stellar customer service experience to all customers (external and internal) and ability to instill this passion in others./lili style="text-align: justify;"Excellent interpersonal skills (tactfulness, cooperation, courteousness and customer friendliness) are necessary to represent the bank in a positive manner./lili style="text-align: justify;"Positive and cooperative approach when working with others./lili style="text-align: justify;"Excellent written communication skills with demonstrated ability to write clearly, concisely and effectively, with attention to detail for visually appealing output and accurately proofreading publications./lili style="text-align: justify;"Excellent verbal communication skills with the demonstrated ability to effectively present information to customers and management./lili style="text-align: justify;"Strong organizational skills, detail-oriented and able to work as a member of the team./lili style="text-align: justify;"Strong technical skills with computers./lili style="text-align: justify;"Excellent analytical skills./lili style="text-align: justify;"Ability to conceptualize a technical problem over the telephone./lili style="text-align: justify;"Ability to maintain confidentiality and handle sensitive information./lili style="text-align: justify;"Ability to multi-task while paying attention to details./li/ulh3Physical Requirements:/h3ulli style="text-align: justify;"Stand, sit, walk, climb stairs, ladders and lift 50 pounds at any one time./lili style="text-align: justify;"Physically work around equipment configurations./lili style="text-align: justify;"Keyboard information./lili style="text-align: justify;"Communicate effectively, both verbally and in writing./lili style="text-align: justify;"Travel to branch locations as needed./li/ul style="text-align: justify;" style="text-align: justify;" style="text-align: justify;"VEVRAA Federal Contrac