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Yanfeng US Automotive Interior Systems I LLC Professional IT - 20001113 in Highland Park, Michigan

Professional IT - 20001113DESCRIPTION/RESPONSIBILITIES:Coordinates, designs, builds, integrates, develops, tests, and deploys application technology solutions and delivers IT services and provides launch consulting services for the responsible software, specifically MES, WMS and manufacturing related software. This role will be responsible for information systems analysis to improve manufacturing productivity and workflow or expanding systems to serve new purposes. This role needs apply system analysis to solve problems, including determining software and system functional and technical specifications.* Provide Level 1 support for the responsible platform/system. As the MES software is production critical for YFAI plants, this could include off shift and weekend support in the case of production downtime.* To recommend solutions of technical specifications. Support the team during implementations. Work closely with the vendor to find viable solutions.* Drive fixes and/or enhancements with the supporting resources.* Document requirements to support required business functionality. Review with internal customers, vendors and other IT support staff as necessary.* Monitor existing system interfaces between both internal and external systems and correct errors* Monitor system error reports and logs and make corrections while working with key business users to prevent future errors* Provide technical documentations, work instructions, knowledge base articles* Learn new technologies to support other systems in YFAI including the replacement of existing platform/systems. Actively participate in the architecture and implementation of new solutions to support the future regional or global system solutions.* Manage ongoing support requests and administrative needs.* PC and Server management within manufacturing plant, administer backup and recovery* Communicate effectively with end users to ensure customer satisfaction.* Communicate and coordinate with infrastructure teams to execute system changes* Ensure issues and defects are resolved in a timely manner, including during non-work hours to resolve critical production issues.* Other important functions as required, such as developing requirements documentation to support business functionality in YFAIrsquo;s strategic system solution, providing valuable input to the development of this strategy, working closely with the system software vendors to ensure understanding and on-time delivery, ensuring existing system functionality is tested in the future strategic system solutionEqual Opportunity Employer-minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity