Dematic Corp. Technical Writer - GR - PCK415-26504 in Grand Rapids, Michigan
DESCRIPTION/RESPONSIBILITIES:Company: DematicLocation: USA - MI - Grand RapidsReq ID: 52790Position Title: Technical Writer - GRExperience Level: Mid LevelEducation Required: Bachelors Degree or equivalent experienceTravel Required: YesDematic is an Equal Opportunity Employer encouraging diversity in the workplace.Job Description:Position Summary:As part of the Software Center of Excellence at Dematic, the Global Software Training team of technical writers is responsible for delivering compelling, informative content for our standard software products. We’re looking for a smart, innovative, experienced communicator to add to this team of experts in either Grand Rapids, Michigan or Waterloo, Ontario.As a technical writer on the Global Software Training team, you’ll get the chance to design and develop online training and other technical information that helps Dematic employees implement and support Dematic iQ, our flagship warehouse execution software. The content that you create will be made available in a variety of formats, including videos and other multimedia, tutorials, web sites, online help, and PDF. You’ll also have the opportunity to work closely with distributed development teams from the start of the software development process right up until the final release.You’ll be most successful if you have a passion for working with engineering teams on highly technical products and making information available to internal and external customers in innovative and engaging ways.KEY RESPONSIBILITIES:* Build strong partnerships with software engineers, product managers, and other experts to develop technical information* Learn about Dematic iQ and become self-sufficient in using software with simulators and test equipment* Conduct needs analysis sessions for various internal and external audiences to develop a deep understanding of our users and their learning needs* Work on multiple scrum teams to plan and deliver learning materials for each software release* Use minimalist instructional design principles to develop highly effective materials* Design and publish multimedia, on-product help, and web-based documentation* Come up with innovative approaches to how we help people learn and use our software* Travel occasionally to other Dematic offices and customer sites (particularly in the first six months)We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, , age, national origin, religion, orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.