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Dematic Sr. Scrum Master in Grand Rapids, Michigan

Dematic is a leading supplier of integrated automated technology, software and services to optimize the supply chain. Dematic employs over 7,000 skilled logistics professionals to serve its customers globally, with engineering centers and manufacturing facilities located around the world. Dematic is one brand under the KION Group of companies and has implemented more than 6,000 integrated systems for a customer base that includes small, medium and large companies doing business in a variety of market sectors.

Headquartered in Atlanta, Georgia, Dematic is a member of KION Group, a global leader in industrial trucks, related services and supply chain solutions. Across more than 100 countries worldwide, the KION Group designs, builds and supports logistics solutions that optimize material and information flow within factories, warehouses and distribution centers. The company is the largest manufacturer of industrial trucks in Europe, the second-largest producer of forklifts globally and a leading provider of warehouse automation.

As a scrum master, you will support multiple teams to work with internal customers and product owners to manage a prioritized backlog, plan and deliver work with high velocity, and interact directly with customers to incorporate feedback. You will work to remove impediments for teams, and support continuous improvement work through team retrospectives and active coaching. You will facilitate sprint planning and sprint demos as well as project reviews with stakeholders, and work with peers to improve agile development practices, including our interactions with product management, internal customers, and other stakeholders.

You must have a passion for helping teams deliver great results.

Key Responsibilities:

  • Act as scrum master for one or more teams and support team success

  • Remove impediments to help team achieve goals with increasing velocity

  • Guide teams in continuous improvement on scrum practices

  • Facilitate daily scrums, sprint planning and sprint reviews, and other stakeholder meetings

  • Guide mechatronics projects through lifecycle from requirements through to customer acceptance

  • Work with product owners to maintain product backlog, prioritization, and estimation

  • Contribute to a strong community of practice with other project managers and scrum masters

  • Work with other stakeholders to ensure organizational and customer readiness for each release

  • Engage directly with customers and customer-facing teams to analyze feedback and issues

  • Communicate honestly with stakeholders to facilitate discussion and decision-making

  • Support process transformation to Agile methods across the global R&D organization

  • Define, drive and assist in defining standardized metrics to support effective project management

  • Build strong partnerships to align activities, resolve conflicts, and achieve project and business goals

  • Act as an advocate for the Global Mechatonics Development organization in working with internal stakeholders


Bachelor's Degree

PMP and/or ScrumMaster certification is an asset.


  • 5+ years of experience working as a Scrum Master on agile projects

  • Proven ability to manage multiple projects at a time with significant complexity

  • Proven success in using Scrum practices to deliver incremental software in defined iterations

  • Excellent communication skills including verbal, written, whiteboarding and presentation

  • Strong analytical and problem solving skills with a high attention to detail

  • Exceptional ability to work with cross-functional teams to build partnerships and get things done

  • A thorough understanding of Agile software development principles and practices

  • Experience using tools such as Jira and Confluence (or equivalents) for managing scrum projects

  • Ability to work with teams to remove impediments and support continuous improvement

  • Some technical knowledge of software or firmware engineering and testing, especially in an Agile context

  • Ability to think strategically to execute both short and long term technology planning

  • Proven success acting as a change agent to lead and support organizational changes

  • Ability to communicate effectively with diverse stakeholders including executives and customers

  • Business analyst skills to understand and prioritize stakeholder requirements would be an asset

  • Familiarity with data analytics, data warehouses, and cloud infrastructure would be an asset

Requisition ID: 2020-13579

Job Time: Full-Time

Experience Level: Senior Level

Shift Schedule Display: Standard

External Company URL: http://www.dematic.com

Street: 507 Plymouth Ave NE