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Spectrum Health Sr Business Systems Analyst - Salesforce in GRAND RAPIDS, Michigan

Position Summaryullispan style="color: #171718; font-family: arial,sans-serif; font-size: small;"span style="color: #171718;"span style="color: #171718;"Partner with internal Business teams to develop roadmaps and define business processes while creating associated system requirements. /span/span/span/lilispan style="color: #171718; font-family: arial,sans-serif; font-size: small;"span style="color: #171718;"span style="color: #171718;"Organize and manage project work to drive predictable delivery. On-time and on-budget. /span/span/span/lilispan style="color: #171718; font-family: arial,sans-serif; font-size: small;"span style="color: #171718;"span style="color: #171718;"Leadarticipate in system implementation projects including but not limited to requirements documentation, systems configuration, test documentation/execution, issue identification and resolution. /span/span/span/lilispan style="color: #171718; font-family: arial,sans-serif; font-size: small;"span style="color: #171718;"span style="color: #171718;"Understands all aspects of Salesforce configuration and technical/functional capabilities, including all changes and potential system implications related to Salesforce release upgrades. /span/span/span/lilispan style="color: #171718; font-family: arial,sans-serif; font-size: small;"span style="color: #171718;"span style="color: #171718;"Maintains a high-level familiarity with other IT system / business application capabilities and scope definition to make recommendations about potential upstream/downstream integration or functionality intersection points. /span/span/span/lilispan style="color: #171718; font-family: arial,sans-serif; font-size: small;"span style="color: #171718;"span style="color: #171718;"Provides work estimates that permit prioritization and assignments to be made /span/span/span/lilispan style="color: #171718; font-family: arial,sans-serif; font-size: small;"span style="color: #171718;"span style="color: #171718;"Oversee day to day operations, maintenance, and support of Salesforce CRM environment. /span/span/span/lilispan style="color: #171718; font-family: arial,sans-serif; font-size: small;"span style="color: #171718;"span style="color: #171718;"Able to effectively communicate with non-technical audience to understand business needs and explain complex systems and technical topics in clear and concise manner /span/span/span/lilispan style="color: #171718; font-family: arial,sans-serif; font-size: small;"span style="color: #171718;"span style="color: #171718;"Utilize analysis and diagramming tools to represent business processes. /span/span/span/lilispan style="color: #171718; font-family: arial,sans-serif; font-size: small;"span style="color: #171718;"span style="color: #171718;"Maximize the value from Salesforce and make decisions on in-built vs custom build solutions. /span/span/span/lilispan style="color: #171718; font-family: arial,sans-serif; font-size: small;"span style="color: #171718;"span style="color: #171718;"Continuously expand Salesforce knowledge and leverage new capabilities and features to meet business needs /span/span/span/lilispan style="color: #171718; font-family: Arial,Arial; font-size: small;"span style="color: #171718; font-family: Arial,Arial;"span style="color: #171718; font-family: Arial,Arial;"span style="font-family: arial,sans-serif;"Coach and mentor peers and emerging members of the team

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