US Signal Company LLC Product Manager in Grand Rapids, Michigan
US Signal is a leading data center services provider, offering secure, reliable network, cloud hosting, colocation, data protection, and disaster recovery services — all powered by its expansive, robust fiber network. US Signal also helps customers optimize their IT resources through the provision of managed services and professional services.
We are seeking a Product Manager - Security Services to join our team in Grand Rapids, Michigan.
The Product Manager is responsible for leading new product development for the organization. This position is accountable for establishing project scope, formulating and managing development timelines, doing market research and leading organizational product education through a strong business and technical understanding of the US Signal product portfolio.
Represent the company at trade shows for product support
Subject Matter Expert for championed products and services in the security space
Be a leader in business case creation for new products through industry research and VOC (voice of the customer)
Conceptualize, lead and prioritize multiple concurrent projects
Interface and mentor cross-functional teams to ensure specifications and milestones are met for on-time product launches
Work directly with R&D in order to align technical solutions and product specifications
Lead meetings to drive cohesiveness, productivity and complete organizational product integration
Assist with product pricing, positioning, packaging and selling strategies
Form business rules for new products and assist with subsequent support material (Business Support Systems, contracts, marketing)
Organize and participate in internal testing of new products to ensure specifications are met
Create new product documentation and training material
Report development analysis and status to leadership
Assist with the solution design and business integration of custom services
Be viewed as an internal and external product evangelist
Guide marketing to ensure release communication, web site updates, PR and lead generation activities have solid product positioning and information
Manage and maintain 3rd party vendor relationships
Perform other tasks as directed by the EVP of Product and Services
Technical knowledge of security concepts and frameworks including an understanding of: Preventative Security Controls, Detection Security Controls, Security Assessment Methods and Security Operations and Incident Response Concepts
Familiarity with the OEM competitive landscape relevant to the above security frameworks
Awareness of HIPAA, PCI and other compliance and regulatory impacts to products and services
Ability to articulate technical concepts in a way that others can understand and reproduce
Tech savvy with a desire to stay on top of industry trends
Highly motivated, goal-driven, can-do approach, curious and open-minded
Actions guided by a customer-first mentality
Understanding of the service provider industry relative to cloud services
Excellent verbal and written communication skills
Strong project management, analytical and diplomatic skills
Works well with deadlines, under pressure
Solid organization and multi-tasking ability
Ability to work independently in a fast-paced environment
Attention to detail and accuracy
Bachelor’s degree or equivalent required.
Cyber Security background and experience
2-3+ years experience as a Product Manager
Experience with product lifecycles and launches
Experience in a service provider environment is preferred
Working Conditions and Physical Demands:
This position operates in a variety of environments. The majority of the time is spent in a professional office environment and this role routinely uses standard office equipment.
Valid, active driver’s license with a good driving record as defined by the Company’s current insurance provider.
All US Signal employees will comply with US Signal Information Security policies to ensure the confidentiality, integrity, and availability of US Signal and customer data. All employees are responsible to ensure actions comply with state and federal regulations and requirements.
We offer a competitive compensation and benefits package including a 401k plan with a match. If you are looking to be part of a dynamic team, please apply now.
Equal Opportunity Employer
Keyword: Product Manager
From: US Signal Company LLC