Michigan IT Jobs

Mobile michigan-jobbank Logo

Job Information

KPMG Lead Specialist, Client Success Management (CS) in Grand Rapids, Michigan

Lead Specialist, Client Success Management (CS)

Orlando, Florida

Requisition #: 45439

Practice Area: Advisory

Location: Denver, CO; Atlanta, GA; Chicago, IL; Grand Rapids, MI; Charlotte, NC; Raleigh, NC; New York, NY

Known for being a great place to work and build a career, KPMG provides audit, tax and advisory services for organizations in today's most important industries. Our growth is driven by delivering real results for our clients. It's also enabled by our culture, which encourages individual development, embraces an inclusive environment, rewards innovative excellence and supports our communities. With qualities like those, it's no wonder we're consistently ranked among the best companies to work for by Fortune Magazine, Consulting Magazine, Working Mother Magazine, Diversity Inc. and others. If you're as passionate about your future as we are, join our team.

KPMG is currently seeking a Lead Specialist, Client Success Management to join ourpractice.


  • Provide leadership and oversight for all aspects of Cyber Managed Services engagements, including building client relationship, identifying process improvement opportunities, and managing engagement financials. Working with the internal teams and clients - setting appropriate priorities, expectations and alignment to execute successful engagements is a set of integral tasks for this role.

  • Plan and execute on client engagements focusing on business processes and risk mitigation in areas such as Identity & Access Management, Third Party Risk Management, and Cyber Response amongst others

  • Lead Identity and Access Management (IAM) projects, including those involving Identity Management, Provisioning, Authentication, Authorization, Monitoring & Certifications, Auditing & Reporting

  • Assist with management and execution of an IAM Application Onboarding engagements, including working with key stakeholders to gather requirements, develop design documentation, and lead team in integration and implementation activities

  • Manage the design and development of security solutions that meet requirements, adhere to applicable policies, and comply with information security requirements

  • Provide proficiency and oversight with regard to architecture, integration, and support of one or more, Identity platforms such as Oracle Identity Manager, SailPoint (IdentityIQ), ForgeRock and PingIdentity


  • Five years of experience with information security or in a technology related field

  • Bachelor’s degree from an accredited college/university or equivalent professional experience

  • Strong understanding of the various Identity and Access Management platforms including SailPoint Identity IQ, Ping Federate, Microsoft Office technologies (Word, PowerPoint, etc.) and ForgeRock

  • Ability to manage multiple projects and priorities simultaneously while possessing a strong understanding of RBAC methodologies

  • Experience managing cross functional and offshore teams and possess exceptional interpersonal, team building, mentoring, and leadership skills

  • Strong knowledge base in operations, enterprise networking, systems evaluation and architecture

KPMG LLP (the U.S. member firm of KPMG International) offers a comprehensive compensation and benefits package. KPMG is an affirmative action-equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by applicable federal, state or local laws. Thecontains further information regarding the firm's compliance with federal, state and local recruitment and hiring laws. No phone calls or agencies please.

Our Benefits


KPMG offers a range of medical insurance options to meet your needs as well as prescription drug coverage, health care flexible spending accounts, and dependent day care flexible spending accounts.

Personal Time Off (PTO)

Up to 30 PTO Days per year (depending on job classification/level/years of service).


  • 401(k) and Pension Plans

  • Dependent Care Flexible Spending Account

  • Health Care Flexible Spending Account

  • Mortgage Assistance Program

  • HomeBenefits@Work Program

  • Hyatt Legal Plan

  • Benefits vary by employment status.