TGG Solutions IT Support Generalist I in Grand Rapids, Michigan

The information technology support generalist maintains and monitors end-user workstations and productivity on the local area network. They will perform a variety of maintenance, software installation, end-user support and training tasks to ensure end-user workstations and network performance meet company and user requirements. Provide support to staff on all company-supported applications. Troubleshoot computer problems, determine the source and advise on appropriate action. Complete application project-based work. Perform responsibilities in accordance with all company standards, policies and procedures. QUALIFICATIONS/REQUIREMENTS:- High school diploma required, associatersquo;s degree in computer science or technology a plus-One to two years of help desk experience