KPMG Intern BPG KTech (Grand Rapids MI) in Grand Rapids, Michigan
Intern BPG KTech
Job # CR009
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KPMG is currently seeking an Intern for our Business Process Group – KTech practice.
• Assist in delivering high-quality second-level service of the technology environment, manage remedy tickets, provide desktop services and asset management
• Provide intermediate-level network troubleshooting and services, and desktop/laptop troubleshooting and services
• Participate in the implementation of national IT projects in the local environment
• Participate in IT process development and documentation efforts
• Asssist with operating procedures, configurations, and documentation for local office hardware and software, adhering to national standards
• Proactively communicate with customers, from analysis through resolution, to keep them informed of status, as well as, provide follow-up upon resolution to ensure customer satisfaction
• Apply working knowledge of internal client-specific applications to troubleshoot issues
• Test and deliver patches, product releases, and other firm-supported upgrades and enhancements
• Pursuing a Bachelor’s or Master’s degree from an accredited college/university in Computer Science or a related field
• Experience with infrastructure technologies including desktop, applications, LAN, WAN and servers, a plus
• Ability to provide hands on and remote troubleshooting, support and resolution of technology issues
• Strong verbal/written communication, problem solving, organizational and independent judgment skills to support an environment driven by customer service and team work
• Targeted graduation dates from December 2018 through Summer 2021
KPMG's award winning internship program is designed to provide you with a valuable learning experience. Visit our careers site to learn more about our internship opportunities.
KPMG LLP (the U.S. member firm of KPMG International) offers a comprehensive compensation and benefits package. KPMG is an equal opportunity employer. All qualified applicants are considered for employment without regard to race, color, creed, religion, age, sex/gender, national origin, ancestry, citizenship status, marital status, sexual orientation, gender identity or expression, disability, physical or mental handicap unrelated to ability, pregnancy, veteran status, unfavorable discharge from military service, genetic information, personal appearance, family responsibility, matriculation or political affiliation, or other legally protected status. KPMG maintains a drug-free workplace. KPMG will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable local, state or federal law (including San Francisco Ordinance number 131192). No phone calls or agencies please.
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Description: KPMG LLP, the audit, tax and advisory firm, is the U.S. member firm of KPMG International. KPMG International’s member firms have 137,000 professionals, including more than 7,600 partners, in 144 countries. KPMG delivers a globally consistent set of multidisciplinary services based on deep industry knowledge. Our industry focus helps KPMG professionals develop a rich understanding of clients' businesses and the insight, skills, and resources required to address industry-specific issues and opportunities.
Instructions: Submit Online Application To: http://www.kpmgcampus.com/what-we-do
Job Ref Code: Job # CR009