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Spectrum Health Business Systems Analyst Supervisor (Priority Health) in Grand Rapids, Michigan

CURRENT SPECTRUM HEALTH TEAM MEMBERS – Please apply through your Workday account. This career site is for Non-Spectrum Health team members only.

Job Description

SummaryProvide leadership and direction to assigned Business System analysts to assure that goals and standards of all areas are being met. Responsible for providing leadership support for multiple projects and production deployments of low to high complexity. Responsible to coordinate the development and implementation of programs and strategies to improve organizational processes and service. Provide technical and analytical support to specific departmental and corporate initiatives. Responsible for supporting multiple complex projects by leading teams in researching and analyzing business requirements and prototyping system capabilities to identify and build system solutions. Plan, monitor and track the enterprise operational department's overall work intake and project efforts. Have a sound understanding of applicable business or clinical systems and industry requirements, formulates and defines large and/or complex systems scopes and objectives. Devises or modifies procedures to solve complex problems, considering software applications, capacity, resource availability, operating time and form of desired results. Includes analysis of business and user needs, documentation of requirements, and translation into proper system requirement specifications. Participates in project leadership by documenting scope and defining implementation procedures. Provides technical project management, often leading work on new implementations and upgrades of related systems and handling multiple projects simultaneously. Documents and drives best system implementation practices throughout the system. Demonstrated ability to successfully define an approach including business requirement gathering, prioritization, testing, documentation and training.Qualifications

  • Bachelor's Degree or equivalent Health Care related field Required

  • 5 years of relevant experience Leading teams in use/configuration/maintenance/testing of FACETS software (or comparable healthcare payer business system) Required

  • Experience with FACETS Software preferably in one or more of the following areas: Pricing configuration/maintenance, Provider configuration/maintenance, Product configuration/maintenance, Group Administration configuration/maintenance, Enrollment maintenance, Claims Required

  • Leadership and/or analyst experience required with demonstrated experience in operational analysis, data analysis, and problem resolution type projects and activities. Required

  • 7 years of relevant experience Experience formulating and documenting functional and system requirements. Provide expert system consultation that supports solutions. Required

  • Experience reporting metrics and create project dashboards. Required

  • Experience in systems development lifecycle

including, requirements gathering and design


  • Participant in multiple phases of an integrated

system implementation


  • Background in health care, sciences or information



Primary Location

SITE - Priority Health - 1231 E Beltline - Grand Rapids

Department Name

PH - Operations Business Systems Analytics

Employment Type

Full time


Day (United States of America)

Weekly Scheduled Hours


Hours of Work

8:00am to 5:00pm

Days Worked


Weekend Frequency

Variable weekends

Accommodation Notice: If you are a qualified individual with a disability, you may request a reasonable accommodation in Spectrum Health's application process. Contact us at 616-486-SHHR (7447).

Spectrum Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, sexual orientation, veteran status, or any other legally protected

category. See more here (https://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf) .

Who We Are

Spectrum Health is a nationally recognized not-for-profit health system, offering a full continuum of health services through our health plan, medical group and hospital group. As an integrated health system, we are able to work together across all facilities, employees and providers to create exceptional, consumer-focused interactions.

Spectrum Health is redefining what it takes to improve the health of our communities and introducing new and innovative ways for consumers to access high-quality, low-cost care so that they can connect with us for a lifetime of health.

We strive to provide one Spectrum Health experience: a consistent, high-quality, seamless health journey for consumers; no matter where, when or how they interact with us. The result is better health outcomes for the thousands of individuals, families and communities we serve.

We are the region’s largest employer, with corporate offices located in Grand Rapids, Michigan. Spectrum Health Hospital Group and Spectrum Health Medical Group are consistently recognized for the exceptional care they provide. Priority Health is among the largest health system-sponsored health plans in the U.S. and offers extensive experience serving large and small employer groups, individuals, Medicare Advantage, Healthy Michigan Plan and Medicaid populations.

Since 2010, Spectrum Health has been listed five times among the 15 Top Health Systems in the U.S. by Truven Analytics™. Click here (https://www.spectrumhealth.org/about-us/quality-safety-and-patient-experience/awards) to see a complete list of our safety, quality and patient experience awards.