MiHIN Production Analyst in East Lansing (Remote Temporarily), Michigan
Production Analyst responsibilities include collecting and entering data in Salesforce or Amazon Web service and maintaining accurate records, carrying out data validation and troubleshooting, and pulling, analyzing, and maintaining subscriptions for reports within Tableau. Our ideal candidate must be familiar with spreadsheets, databases, and online forms. You will work with a data team and Business Analyst Manager. Previous job experience or similar position will be considered an advantage.
A successful Production Analyst will be responsible for maintaining accurate, up-to-date and useable information in our systems.
Duties and responsibilities
Conduct business process analysis to identify key business needs, issues and/or gaps
Insert customer and account data by inputting text based and numerical information from source documents within Service Level Agreements (SLA)
Compile, verify the accuracy, and sort information according to priorities to prepare source data for computer entry
Review data for errors, deficiencies or incompatibilities. Make necessary corrections and check output data, follow the escalation process as needed
Analyze data validation and conformance outputs and provide feedback to customers
Maintain report subscriptions and pull reports per customer request
Monitor and troubleshoot production processes impacted by data quality
Use pre-built extract, translate and load tools and monitor error log files
Job function requires access to PHI for troubleshooting and support.
Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy
Ensure that information that MiHIN produces, maintains, stores, or transmits remains secure through adherence to MiHIN's Security Policies and Procedures.
Bachelor?s in Technology, Business Administration, Finance, Health Administration, or related field
1-2 years working in Salesforce or in a technical field
Experience or knowledge of health information technology, including but not limited to electronic health records (EHR), patient care flow, and hospital computer systems
Proficiency in MS Office, particularly Excel
Excellent analytical, organizational and communication skills are required; expert interpersonal skills; confidence to participate in planning sessions that outline IT solutions that reach business goals
Experience gathering requirements from the client/business and providing clear documentation
Excels at identifying, analyzing, organizing and solving issues and problems
Could have Interns to provide mentoring
Position reports to Production Analyst Team Lead & Manager, Application & Production Systems
East Lansing or Grand Rapids, MI