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SET SEG Senior Systems Administrator in East Lansing, Michigan

Senior Systems Administrator

SET SEG is looking for a Senior Systems Administrator with a strong security background to research, implement, manage, and troubleshoot new technologies as a key member of our IT infrastructure team in delivering reliable, secure, and robust solutions to our organization and the school members we serve. This role is responsible for managing Windows servers, network devices, desktops and security devices. This person will also serve as a mentor to junior team members. A successful candidate will need to be self-starter able to work independently within established frameworks.

WHO WE ARE

School Employers Trust (SET) is a non-profit company that was created after a monumental shift in school funding happened in 1965. SET, which began in 1971, served as an employee benefits association focused on offering comprehensive and affordable employee benefit solutions to Michigan public schools and their employees. Two years later, its partner organization School Employers Group (SEG) was formed to administer compensation and fringe benefits for SET. As schools were faced with more challenges related to insurance, SEG evolved and grew into a company that provides workers? compensation and property/casualty services for Michigan public schools.

Today, SET SEG continues to expand and find creative ways to meet the specialized needs of its members. This, coupled with a superior member experience, is why SET SEG has maintained its position as an industry leader in the school insurance market.

We value those who proactively solve challenges, simplify the complex, thrive in a fast-paced setting, have a customer-first mentality, and seek a collaborative and inclusive work environment. We are also listed on the Business Insurance Best Places to Work. We offer 100% employer paid insurance (medical, dental, and vision), Paid Time off (PTO), and paid parental leave.

Our passion is delivering peace of mind to Michigan public schools and we look for team members who are motivated by our cause. To learn more, visit: https://setseg.org.

WHO YOU ARE

You are energized by working with a collaborative team and industry peers to support Michigan public schools through their challenges. You seek understanding and are motivated to tackle projects and problems with the customer in mind. You anticipate needs and preempt challenges and concerns, delivering increasingly relevant customer experiences over time. You value a culture that is rooted in mutual respect, where you can learn from different perspectives and roles.

You are a meticulous and detail-oriented individual, with excellent technical skills. You are skilled at designing and implementing solutions that enhance our users computing experience. You have five or more years of experience in IT infrastructure along with a background in information security. You are willing to take on new challenges and have excellent written and verbal communication skills. You are a dedicated employee and a team player.

Primary Responsibilities:

  • Installing, administering, and troubleshooting network and system solutions

  • Evaluating endpoints on a scheduled basis for vulnerabilities and remediating these in a timely manner

  • Developing infrastructure monitoring policies, procedures and alerting

  • Updating server operating systems as needed

  • Architecting and implementing infrastructure solutions

  • Creating network policies and authorization roles to defend against unauthorized access, modifications, and destruction

  • Staying abreast of new technologies by researching, testing, and leading new implementation initiatives

  • Ensuring daily infrastructure operations procedures are followed

  • Demonstrating passion for documenting solutions and training teammates

  • Serving as an escalation point for junior teammates

Requirements:

  • Bachelor?s or master?s degree in math, computer science, engineering or other analytic field or equivalent work experience

  • 5+ years of relevant work experience or 7+ years of total IT work experience

  • A strong background in administering and troubleshooting server virtualization technologies

  • Positive attitude, strong problem-solving skills, good written and verbal communications skills, strong interpersonal skills, professionalism, desire for meaningful work and real responsibility, customer service skills, committed to personal development

  • Work autonomously on large, complex projects and takes responsibility for results-based outcomes of group efforts

  • Fluent in PowerShell and other scripting languages

  • A strong understanding and knowledge of computer, network, and security systems

  • Automation-first mindset

Desired Qualifications:

  • Advanced training certifications are preferred

  • Previous experience developing disaster recovery plans

Physical Demands / Work Environment

Several hours per day at a sit/stand desk, average mobility to move around an office environment; able to move and install computer equipment throughout the building. Punctual, regular, and consistent attendance is required. May require on-call availability and may require working during non-business hours and on weekends.

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