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MiHIN Onboarding Coordinator in East Lansing, Michigan

MiHIN is looking for an Onboarding Coordinator to join our Production and Operations Department. The Onboarding Coordinator is an integral member of the MiHIN team, facilitating the process of organizations joining (or ?onboarding with?) MiHIN?s network for sharing health information electronically.

The Onboarding Coordinator will bring together business partners and other team members in support of Production and Operations, ensuring that all standards are communicated and followed, and that all processes are executed to help MiHIN continue to deliver the high level of customer service and health information exchange expertise that our clients have come to expect.

What you will do:

  • Coordinate internal and external team members to onboard participating organizations to MiHIN, according to established business processes

  • Oversee the execution of the end-to-end onboarding process and complete all of the steps necessary to ensure that information-sharing standards are met

  • Provide ongoing education and consultation to participating organizations that use MiHIN

  • Help ensure the buy-in of proposed process improvements among stakeholders, Production and Operations, and MiHIN leadership

  • Help monitor, research and correct documentation by interacting with other MiHIN departments

  • Ensure that information that MiHIN produces, maintains, stores, or transmits remains secure through adherence to MiHIN's Security Policies and Procedures

What you bring to MiHIN:

  • Bachelor?s degree in Technology, Business Administration, Finance, Health Administration, or related field

  • 1+ years of experience in business analysis

  • Minimum of 3-5 years in health information management or demonstrated knowledge of analysis methodology

  • Experience or knowledge of health information technology, including but not limited to electronic health records (EHRs), patient care flow, and hospital computer systems

  • Demonstrated project and work planning experience

  • Clear and concise verbal and written communication skills

  • Experience gathering requirements from a client/business, and providing clear documentation

  • Must have the ability to communicate in English

What would "wow" us:

  • Knowledge in MPI, PL/SQL and /or SAAS

  • Demonstrated exceptional requirements analysis, testing, and debugging experience

  • Working knowledge of client accounting and client reporting requirements

  • Experience in writing user stories and detailed process flows

  • Experience coordinating User Acceptance Testing

  • Experience in working with Agile/Scrum methodology

  • Experience with project methodology (requirements, design, development, test and implementation)

  • Familiarity with business process design to aid high-level business process design efforts with assistance of stakeholders and end users

  • Medicaid experience

FLSA Status: Non-exempt

Position Reports to: Production Manager

Supervisory Role: May lead, direct, and/or supervise the work of an intern

Job Location: East Lansing, MI

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